Community Operations Specialist, Curation
1 week ago
**What you will be doing**:
- Providing a high-touch, supportive experience for artists utilizing our Opportunities & Exclusives platform
- Delivering valuable insights and content recommendations for Account Success managers to present to promoters, clients, and affiliates
- Reviewing existing ReverbNation internal/promoter dashboards on behalf of clients/success managers
- Supporting Account Success Managers as needed with artist/community curation and communication
- Working cross-functionally to curate artists, music, and content
- Creating ad-hoc presentations/recommendations/lists of artists for consideration
- Managing pre-selection communication and long-term post-care follow up for artists that connect with affiliates through Opportunities & Exclusives
- General community principles/objectives/evangelism
- Engaging artists in the BandLab community and building direct relationships as an artist liaison
**Requirements**:
- 2+ years experience in digital or other content curation
- Experience in the Music Industry
- Advanced knowledge of emerging artists, music trends, genres
- Strong digital literacy and technology skills
- Exceptional + broad music tastes
- Experience with collaboration software (Google Workspace or equivalent)
- Ability to adapt within an evolving role
- Excellent collaboration, communication, and presentation skills (written, verbal, and visual)
- Ability to effectively manage multiple in-tandem projects, prioritize tasks, identify and mitigate risks, and meet deadlines while maintaining high-quality work
- Bonus:_
- Knowledge of and objective appreciation for all styles of music
- Experience with Community Management
- Experience using Zendesk Suite,
- Experience working with content creators or are a content creator yourself
- Experience with analyzing data and driving insights
- Deep, well-demonstrated experience in online community building and social outreach (Facebook, Twitch, Discord, Instagram, YouTube, Reddit)
- General technical understanding of BandLab, Cakewalk and/or other digital audio workstations
- Your background and accomplishments
- Why you want to work in this role
- A link to your personal social media profile and/or profiles that you’ve managed
**Benefits**
BandLab Technologies is a next-generation social technology collective that integrates the physical and digital supply chain around music. BandLab, the group’s flagship digital product, is a social music platform that enables creators to make music and share the creative process with musicians and fans.
BandLab combines music-making and collaboration tools, like the world’s first cross-platform DAW, with social features like video sharing, messaging, and discovery. Our mission is to break down the technical, geographic, and creative barriers between creators, collaborators, and the community.
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