Senior Director, Renewal Operations
2 weeks ago
We are seeking a talented Senior Director of Global Services Renewal Operations in Technology Infrastructure Services experinced in sales operations role, preferably renewal sales operations.
- Serve as an authoritative source knowledge for TIS(technology infrastructure services) Renewal Portfolio and GBS partnership, and set field expectations for the GBS(global business operations) engagement.
- Oversee management of the renewal forecast book of business in close partnership with Regions, Countries GTM(go to
- market) operations, GBS and Finance.
- Partner directly with senior-level sales leadership on strategic, high-visibility and/or high-value deals to drive close process.
- Contribute to and assist in executing the larger TIS renewal strategy in alignment with NTT LTD’s corporate strategies.
- Lead the annual renewal planning process, including the establishment of the pool and the calculation of annual renewal rates.
- Develop and maintain a renewal pool management strategy to ensure ongoing visibility and key stakeholder alignment on changes throughout the year.
- Provide renewal operations support to Sales and CSM whether the renewal resources are internal or external.
- Ensure that clients renew yearly license subscription within the time frame defined in client contracts with assistance from the GBS Renewal team, Deal Consultation and the Sales leadership.
- Forecast contract renewal demand for all contract and revenue types that are managed by the team.
- Facilitate weekly forecasting with Renewals Sales Team, finance and Sr. Management.
- Lead the effort to find the right balance of renewals work done with internal vs. external resources.
Qualifications Requirements
- 10-12 years’ experience in a sales operations or sales support role, preferably renewal sales operations
- Strong story-telling and communication skills, including the ability to be influential and persuasive with stakeholders
- Leadership experience (overlay sales management experience preferred)
- Ability to work with ambiguity in a fast-paced, changing environment
- Experience managing a third-party vendor on renewal
- Expertise in client interaction and negotiations. Strong customer service skills and high level of responsiveness to both internal and external customers.
- Leadership skills, team management experience, product or business management experience, are all preferred.
- Excellent verbal communication, presentation and listening skills, and the ability to interact professionally with a broad range of staff, executives, and clients are required.
- Ability to work effectively in a dynamic and changing environment, while taking the initiative, staying organized and motivated, and maintaining excellent follow-up, is required.
- Ability to work aggressively, be competitive, and persuasive, while exuding confidence and resilience, and maintaining integrity and credibility, is essential towards success in this position.
- Critical thinking, analytical, data manipulation, and other technical skills are required.
- Experience with analytical data manipulation and reporting is required. Experience with data analysis software and reporting packages preferred (e.g. Power BI, MS Excel)
- Bachelor's degree (BA / BS)
Local applicants strongly preferred, as no relocation assistance is available for this position.
-
Renewable Director
6 days ago
Singapore SearchAsia Consulting Pte Ltd Full timeResponsibilities: Oversees the technical and operational excellence of Solar, Wind, and Energy Storage assets across all life cycle stages—from bid development, project construction, to operations, maintenance, and optimization. Lead the Group's renewable technology strategy, ensuring alignment with business goals and renewables targets. Provide domain...
-
Director, JAPAC Renewals
6 days ago
Singapore Palo Alto Networks Full timeGet AI-powered advice on this job and more exclusive features. Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging...
-
Senior Manager, Renewal
1 week ago
Singapore Sophos Full time**About Us** **Role Summary** The Sophos Global Renewals team is committed to ensuring that every customer fully realizes the value of their partnership with us through renewals and business expansion. As a Senior Manager, Renewals, you will lead a team of Renewals Account Managers to achieve and exceed renewal rate and ACV business targets. Reporting to...
-
Renewable Energy Sales Director
3 weeks ago
Singapore PEAK ENERGY DEVELOPMENT PTE. LIMITED Full timeRoles & ResponsibilitiesCompany:Peak Energy is the renewable energy platform of Stonepeak Infrastructure Partners; a leading global infrastructure investment firm with +USD 70 Bn in assets under management.At Peak Energy, we focus on developing solar, wind and battery projects across Asia. As the region's consumption of energy rises, Peak Energy is dedicated...
-
Director, Japac Renewals
7 days ago
Singapore Palo Alto Networks Full time**Company Description** Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
-
Renewable Energy Visionary
5 days ago
Singapore SearchAsia Consulting Pte Ltd Full timeJob Overview:We are seeking a seasoned professional to lead our renewable energy initiatives. As the Renewable Director, you will oversee the technical and operational excellence of Solar, Wind, and Energy Storage assets across all life cycle stages—from bid development, project construction, to operations, maintenance, and optimization.Your...
-
Assistant Director of Nursing
2 weeks ago
Singapore Ling Kwang Home For Senior Citizens Full timeWe are looking for an experience and self-driven Assistant Director of Nursing (ADON) to aide Director of Nursing in managing the day-day operations of Ling Kwang Home for Senior Citizens in accordance with the current Ministry of Health, Singapore Nursing Board and Agency for Integrated Care guidelines and regulation. ADON is to provide dynamic leadership...
-
Head of Renewable Technologies
5 days ago
Singapore SearchAsia Consulting Pte Ltd Full timeOur Expectations:We are looking for a highly experienced professional to join our team as the Renewable Director. The ideal candidate will have a strong background in renewable energy technologies, with a minimum of 15 years of experience in the industry.Key qualifications include a Bachelor's or Master's degree in Engineering, Renewable Energy, or a related...
-
Senior Investment Manager
3 days ago
Singapore Hadros Recruitment Pte Ltd Full timeMarket leading remuneration packages - Full-cycle project development opportunity hadros Recruitment is working with a leading energy fund headquartered in Singapore with a strong mandate to deploy billions in capital into the renewable energy sector across Asia. Our client is looking for an Investment Director to join their rapidly expanding team to lead...
-
Chief Renewable Energy Officer
5 days ago
Singapore SearchAsia Consulting Pte Ltd Full timeResponsibilities:The Renewable Director will be responsible for overseeing the technical and operational excellence of Solar, Wind, and Energy Storage assets across all life cycle stages—from bid development, project construction, to operations, maintenance, and optimization.Key responsibilities include developing and enforcing Group-wide policies,...
-
Director of Sustainable Operations
5 days ago
Singapore SearchAsia Consulting Pte Ltd Full timeAbout the Role:The Renewable Director will lead the Group's renewable technology strategy, ensuring alignment with business goals and renewables targets. This involves providing domain expertise in Solar, Wind, and Energy Storage technologies, guiding decisions at all life cycle stages, and developing Group-wide policies, standards, and governance frameworks...
-
Operations Director
7 days ago
Singapore BNL SERVICES PTE LTD Full timeJob Description:">The Operations Director will oversee the implementation of Standard Operating Procedures (SOPs) across assigned sites, ensuring seamless execution and adherence to company guidelines.Building strong relationships with clients is essential in achieving long-term partnerships and contractual renewals. The successful candidate will be...
-
Senior Operations Director
1 day ago
Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:Our client is a leading construction firm with a strong track record in delivering complex infrastructure, commercial, residential, and industrial projects. They are looking for an experienced Senior Operations Director to join them. The Senior Operations Director will oversee the end-to-end operations of construction...
-
Originator, Renewables
12 hours ago
Singapore Phillips 66 Full timeSingapore,SGP Phillips 66 & YOU - Together we can fuel the future Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our...
-
Operation Director
2 weeks ago
Singapore MUN TING XIANG MTX FUNAN PTE. LTD. Full timeWe are looking to hire a spirited director of operations to take our organization's operations to the next level. The director of operations will encourage an engaged senior management team and guard our values. You will analyze data and metrics to evaluate staff performance, lead and encourage employees to maximize performance, and ensure a strong talent...
-
Director, Renewables, Utilities
2 weeks ago
Singapore Sumitomo Mitsui Banking Corporation Full timeSumitomo Mitsui Banking Corporation's Renewables, Utilities & Infrastructure (RUI) team is looking to hire a Director for originating and executing transactions with focus on client coverage across Asia. The RUI team provides lending and advisory solutions across various asset including Solar, Wind, Geothermal, Hydro, Roads and Airports, with increasing...
-
Director, Renewables, Utilities
2 weeks ago
Singapore Sumitomo Mitsui Banking Corporation Full timeSumitomo Mitsui Banking Corporation's Renewables, Utilities & Infrastructure (RUI) team is looking to hire a Director for originating and executing transactions with focus on client coverage across Asia. The RUI team provides lending and advisory solutions across various asset including Solar, Wind, Geothermal, Hydro, Roads and Airports, with increasing...
-
Compliance Operations Director
51 minutes ago
Singapore CAREER ZOOM PTE. LTD. Full timeJob Title:Compliance Operations DirectorJob Description:The Compliance Operations Director will oversee all licensing requirements, renewals, and regulatory submissions for the diversified global investment group in Singapore.This role involves managing end-to-end KYC/AML processes, ensuring completeness and compliance across entities.A robust document...
-
Senior Vice President, Renewable Power
1 week ago
Singapore Brookfield Asset Management, Inc Full time**Location** Collyer Quay Centre - 16 Collyer Quay, #19-00 **Business - Renewable Power & Transition** Brookfield Renewable and Transition operates one of the world's largest publicly traded platforms for renewable power and decarbonization solutions. Our diversified portfolio consists of hydroelectric, wind, solar, distributed energy and sustainable...
-
Renewable Operations Manager
2 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob DescriptionWe are seeking an experienced Operations Executive - Renewable Energy to join our team. In this role, you will be responsible for providing operational support to clinical departments and working closely with key stakeholders on various projects. Your primary objective will be to ensure good financial performance and smooth operations of the...