
Spa Reception Supervisor
2 weeks ago
**Position Overview**
The Spa Reception Supervisor is responsible for maintaining all operating aspects of the spa reception including the arrival, departure, and reservations process of all guests. He/she leads the team of spa receptionists and therapists by example to deliver exceptional service.
**The Role**
**A. **Deliver Service Excellence**
- Perform receptionist tasks
- Provide spa tours
- Promote spa services and products
- Deal with dissatisfied or disgruntled guests
**B. **Deliver Operation Excellence**
- Document all guest requests and complaints
- Maintain database of guest preferences
- Communicate and escalate occurrences that require attention to management
**C. **Manage Self and Team**
- Work collaboratively with others to deliver services
- Keep up to date with latest industry trends
- Assist in various spa operations as required
- Conduct monthly trainings and spa induction programs
**D. **Manage Hygiene and Safety Standards**
- Ensure a conducive environment at the holding area as guests wait for their turn
- Observe personal sanitation and health practices
- Handle products and equipment in accordance with organisational hygiene and safety standards and procedures
**Talent Profile**
- At least 3 years of experience in a luxury spa or similar field
-
Spa Reception Supervisor
4 days ago
Central Singapore CAPELLA HOTEL, SINGAPORE Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,500 - $3,000 Per Month**Date Posted** - 23 hours agoAdditional Details **Job ID** - 118469**Job Views** - 1Roles & Responsibilities The Spa Reception Supervisor is responsible for maintaining all operating aspects of the spa reception including the arrival, departure, and...
-
Spa Therapist Supervisor
2 weeks ago
Singapore HOT SPA PTE LTD Full timeSPA THERAPIST SUPERVISOR Occupation Spa Therapist Supervisor **Job Description & Requirements**: Ensure high level of service standards Responsible for the maintenance of cleanliness and neatness of the spa facilities, Treatment rooms and other parts of the spa. Handle customer queries and concerns efficiently and politely. 1. WSQ Certificate 2. More...
-
Spa Therapist
6 days ago
Singapore QILE SPA PTE. LTD. Full timeThe Role: - Deliver a variety of spa treatments - Maintain cleanliness and presentation of therapy rooms, equipment, as well as inventory of products - Acknowledge and respond to relevant customer queries, needs and expectations - Suggest and promote retail products or additional services - Uphold hygiene standards and follow health and safety regulations -...
-
Spa Receptionist
7 days ago
Singapore GARDEN SPA PTE. LTD. Full timeEnsure that a high standard of service is maintained throughout the Spa. - Manage reservations and assist in scheduling appointments. - Handle customer inquiries courteously and provide accurate information about our services and facilities - Perform opening and closing duties. - Ensure smooth check-in and check-out processes. - Assist in administrative...
-
Reception Supervisor
6 days ago
Singapore beBeeCustomer Full timeJob Title: Reception SupervisorAbout the Job:The Reception Supervisor is responsible for overseeing the day-to-day operations of the reception area. This includes managing guest arrivals and departures, handling room sales and assignments, and ensuring that all guests receive prompt and courteous service.Key Responsibilities:Plan and supervise the daily...
-
Spa Concierge
7 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full timeSPA CONCIERGE Mandarin Oriental, Singapore is looking for a Spa Concierge to join our Spa team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning...
-
Spa Therapist
7 days ago
Singapore JADE SPA PTE. LTD. Full time_Performing different types of massages, beauty treatments, and wellness therapies. _ - _Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. _ - _Communicating with guest during massages to adjust massage techniques as required. _ - _Resolving guest complaints and reporting any accidents to the supervisor. _ -...
-
Spa Therapist
6 days ago
Singapore CAPITAL SPA PRIVATE LIMITED Full timeRoles & ResponsibilitiesRoles and Responsibilities:• Provide customers with high quality service at every stage of their spa experience• Deliver a variety of spa treatments like body massage, foot reflexology, guasha, ear cleaning and cupping services• Able to work 5 to 6 days per week including no rest days on Fri, Sat, Sun and Public Holidays•...
-
Spa Therapist
2 weeks ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time**Duties and Supporting Responsibilities** - To perform treatments on guests whilst maintaining the guest’s comfort at all times - Be on time for appointments and thoroughly review appointments after completing each treatment - Keep work area clean and neat at all times - Follow all Standards and Procedures internally - To ensure that a high standard of...
-
Spa Executive
5 days ago
Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time**Duties and Supporting Responsibilities** - To perform treatments on guests whilst maintaining the guest’s comfort at all times - Be on time for appointments and thoroughly review appointments after completing each treatment - Keep work area clean and neat at all times - Follow all Standards and Procedures internally - To ensure that a high standard of...