Telemarketing Manager
2 weeks ago
Job details
- Location
- Singapore
- Salary
- S$80000 - S$110000 per annum
- Job Type
- Permanent
- Ref
- BBBH115913_1675924066
- Working Environment
- Hybrid
- Posted
- about 4 hours ago
Job summary
An exciting **Telemarketing Manager** opportunity has recently opened at one of Asia's leading general insurance company. Our client is ranked as one of the top global non-life insurance group with presence in over 50 countries. This is a great opportunity for seasoned professionals who are looking to take their career to the next level.
**Key Responsibilities**
The role of the incumbent will includ...
An exciting **Telemarketing Manager** opportunity has recently opened at one of Asia's leading general insurance company. Our client is ranked as one of the top global non-life insurance group with presence in over 50 countries. This is a great opportunity for seasoned professionals who are looking to take their career to the next level.
**Key Responsibilities**
The role of the incumbent will include:
- Create and execute successful telemarketing sales strategies in line with the company's goals and targets
- Involve in the recruitment, coaching, and supervision of telesales consultants.
- Monitor telesales consultants' performance and establish daily, weekly, and monthly sales target.
- Design sales scripts for the company's products and promotions
- Perform quality assurance including call monitoring, call assessment, and one-to-one mentoring to review Telesales consultants' performance, call quality, and compliance to standards.
- Respond to customer enquiries and complaints
- Make sure that all transactions is conducted in accordance with the Company's service and underwriting requirements.
**Qualifications & Experience**
- Local diploma/degree holders
- At least 5 years of supervisory experience in telemarketing setting
- ** MUST** have BCP, PGI and HI certificate
- ** ONLY **Singaporeans/PRs will be considered
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