Telemarketing Manager

2 weeks ago

Singapore 8 MEDI-AESTHETICS (SOMERSET) PTE. LTD. Full time

**_Supervisory Responsibilities: _**
- Hires and trains telemarketers.
- Oversees the daily workflow and scheduling of telemarketing staff.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with company policy.

**_Duties/Responsibilities: _**
- Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team.
- Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices.
- Ensure timely updating of leads from respective Marketing/CRM teams into the relevant system and vice versa
- Measures team performance, communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.
- Evaluate performance with key metrics (accuracy, call-waiting time etc)
- Prepares monthly reports for management
- Resolves customer complaints and grievances.
- Performs other related duties as assigned.

**_Required Skills/Abilities: _**
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills.
- Excellent interpersonal and negotiation skills.
- Knowledge of performance evaluation and customer service metrics
- Strong supervisory and leadership skills with a proven ability to motivate and manage a team.
- Excellent organizational skills and attention to detail.
- Experience with CRM tools and platforms
- Proficient with Microsoft Office Suite or related software to prepare reports and measure performance.

  • Telemarketer

    2 weeks ago

    Singapore DUNLIN IMMIGRATION CONCIERGE PTE. LTD. Full time

    **About Us** Dunlin Immigration Concierge Pte Ltd is a leading immigration consultancy firm. With over 14 years of collective experience, we are committed to providing expert guidance and comprehensive services to individuals and families seeking to establish their future here. **Job Overview** We are seeking an enthusiastic and results-driven...

  • Telemarketer

    22 hours ago

    Singapore JOBNITY EMPLOYMENT PTE. LTD. Full time

    **Job Overview**: **Key Responsibilities**: - Conduct cold calls to businesses to introduce our recruitment services and generate leads. - Maintain detailed records of all telemarketing activities, including calls and follow-ups. - Maintain and update recruitment databases with accurate information. - Schedule interviews, meetings, and follow-ups as...

  • Telemarketer

    6 days ago

    Singapore Decobar Pte Ltd Full time $32,000 - $40,000 per year

    Telemarketer cum Admin AssistantFull-time / 5-Day Work Week / Immediate Start PreferredAbout the Role:We are seeking a motivated and organized Telemarketer cum Admin Assistant to join our team. The ideal candidate will play a key role in reaching out to prospective clients, maintaining customer relationships, and supporting the administrative needs of our...

  • Telemarketer

    22 hours ago

    Singapore JEAN YIP SALON PTE LTD Full time

    **Job Summary** We are seeking a proactive and persuasive Telemarketer to manage both phone and WhatsApp leads. You will be responsible for contacting potential customers, introducing our products/services, handling inquiries, and following up to secure appointments or conversions. **Key Responsibilities** - Contact and follow up with leads via phone and...

  • TELEMARKETER

    14 hours ago

    Singapore NIO CONCEPTS PTE. LTD. Full time

    Hiring Telemarketer Full Time Position Offer HSBC LIFE Singapore Pte Ltd Location: Grantral Mall 601 Macpherson Road #04-25Salary: $2000 to $2200We Are Hiring!Join our energetic and dynamic team as Telemarketeer. We welcome both entry-level candidates and experienced individuals who are passionate about communication, people, and achieving great...

  • Telemarketer Supervisor

    22 hours ago

    Singapore Healthy Homes Marketing Pte Ltd Full time

    Job Scope: - To generate appointments for the sales team - Calling respondents to fix appointment - Collate and key in data in to computer - Manage and coach a team of telemarketers - To achieve a minimum qualified appointments per month for the team - To carry out other duties and functions required by Management from time to time Job Requirements: - Min...

  • Head - Telemarketing

    4 weeks ago

    Singapore GREAT EASTERN Full time

    Join to apply for the Head - Telemarketing role at GREAT EASTERN The Head - Telemarketing will lead and oversee the telemarketing team, driving outbound sales efforts to achieve revenue targets and business growth. This role requires a strategic leader with strong sales acumen, team management skills, and expertise in telemarketing best practices. The...

  • Head - Telemarketing

    1 week ago

    Singapore GREAT EASTERN Full time

    Join to apply for the Head - Telemarketing role at GREAT EASTERN The Head - Telemarketing will lead and oversee the telemarketing team, driving outbound sales efforts to achieve revenue targets and business growth. This role requires a strategic leader with strong sales acumen, team management skills, and expertise in telemarketing best practices. The...

  • telemarketer

    2 weeks ago

    Singapore TRANSCO-PAC TRANSPORT & ENVIRONMENTAL PTE. LTD. Full time

    We are seeking a proactive and enthusiastic Telemarketer to join our team. The ideal candidate will be responsible for engaging potential customers over the phone, promoting our waste disposal and recycling services, and supporting our sales team. Responsibilities: Conduct outbound calls to prospective customers. Introduce, explain, and promote company...

  • telemarketer

    3 days ago

    Singapore TRANSCO-PAC TRANSPORT & ENVIRONMENTAL PTE. LTD. Full time $25,000 - $35,000 per year

    We are seeking a proactive and enthusiastic Telemarketer to join our team. The ideal candidate will be responsible for engaging potential customers over the phone, promoting our waste disposal and recycling services, and supporting our sales team.Responsibilities:Conduct outbound calls to prospective customers.Introduce, explain, and promote company...