Engagment Director

7 days ago

Singapore PEBBLEROAD PTE. LTD. Full time

**About PebbleRoad**:
PebbleRoad is a Singapore-based strategy, design and innovation practice. We help organisations in their digital transformation journey by aligning their strategic vision, creating digital experiences and building internal capabilities.

We started our practice in 2004 with one objective: to do impactful work. This single-minded pursuit has guided who we hire, who we work for, how we work and the decisions we make.

We work with clients such as DBS (Singapore), Digi (Malaysia), Sinar Mas (Indonesia), ADB (Philippines), CLP (Hong Kong) and many government agencies in Singapore.

PebbleRoad is a **remote-first company **. Yes, we have an office in Singapore, but it is used for team meetings, client meetings and celebrations.

In addition to work-from-anywhere culture, we adopt a horizontal structure emphasising self-management, flexibility and growth. You can also read more about our culture on our LinkedIn page.

**Our work**:
We design and build human-centred, modern digital services.

We excel in 3 areas:

- **Strategy**: We focus on creating business value. We engage business leaders on productivity, customer satisfaction, operational excellence and workplace culture.
- **Design**: We are design-led. We approach problems from an outside-in perspective, engage various stakeholders, test ideas and build prototypes.
- **Engineering**: We build digital services using a modern tech stack that includes low-code tools, AI/ML and APIs. And yes, we use Scrum as our development methodology.

We assign a team to each project (an engagement). Every team is cross-functional and dedicated. The team roles include Engagement Directors, Product Owners, Product Designers, Content Strategists, UX Researchers and Engineers. These engagements may last between 3 to 18 months or more.

As an Engagement Director, you will bring significant business, design and digital product expertise to lead our teams in delivering impactful and sustainable solutions.

**Responsibilities**:
Your responsibilities are to work alongside other Digital Engagement Directors to oversee the strategy, design and delivery across several projects, including:

- Leading the engagement planning and budgeting.
- Defining deliverable structure and content.
- Facilitating buy-in of proposed solutions from top management levels at the client.
- Ensuring on-time, high-quality delivery of work.
- Managing engagement risks.
- Manage day-to-day interactions with executive clients and sponsors.
- Contributing to the development of proposal pricing strategies.
- Contributing to the knowledge base regarding articles, templates and tool kits.

**Requirements**:
We’re looking for someone who:

- 8+ years of UX strategy development and delivery experience for large-scale digital products.
- Outstanding portfolio of a diverse range of projects and work demonstrating:

- Human-centred design capabilities
- Design thinking + agile experimentation approach to problem-solving
- Future visioning and strategy development
- Creative synthesis and storytelling skills
- Experience working in a corporate setting, in-house for a digital product company, or in an agency driving digital work.
- Strong leadership and collaboration skills, with the ability to guide high-performing teams using persuasion and influence.
- Strong communication skills.

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