Ipb Consumer Business Operational Risk and Control

The Consumer Business Operational Risk and Control Senior Officer is accountable for management of complex/critical/large professional disciplinary areas, including partnering the business stakeholders in transitioning to CNAS Legal Entity. Provide advice and counsel to business stakeholders on outsourcing / Third Party Management activities of the business, perform post Legal Entity integration reviews and provide support to CBORC in leading the applicable Governance Forums. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits and other stakeholders.

**Responsibilities**:

- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Provide support to the Consumer Business Operational Risk and business stakeholders in the transitioning to CNAS Legal Entity.
- Act as a consultant to the business and key stakeholders on outsourcing and Third-Party Management activities, perform post Legal Entity integration documentations, service level agreements and surveillance reviews.
- Work with business key stakeholders to ensure third party’s compliance to required policies and controls.
- Advising BAO on the Risk Assessment for third parties and re-accessing as required; identifying significant changes in relationship to trigger update of Risk Assessment.
- Provide support to CBORC in leading the applicable Governance Forums. Prepare meeting decks ensuring significant risk and control issues and trends identified across units within the business are discussed and progress updated.
- Support the Transformation and Strategic initiatives to ensure that risk and controls are adequately managed and addressed prior to implementation.
- Drive a strong control culture and ensuring permanent controls readiness through proactive risk management and issue self-identification.
- Perform analysis on results and reporting based on reviews completed. Communicate results to the Operational teams including root cause analysis on defects
- Provide advisory and support to business stakeholders on Internal Audit reviews and Regulatory exams. May assist with requests and interface with compliance and audit examiners.
- Monitor the Business control scorecard metrics and key performance objectives and looking into opportunities to strengthen the internal control environment.

**Qualifications**:

- 5-10 years of relevant experience in Third Party Management and Governance with strong strategic, analytical and project management skills.
- Ability to analyze results and identify strengths and opportunities
- Experience in creating and implementing processes that result in improved business performance
- Ability to work independently, prioritize and work diligently under pressure
- Ability to effectively communicate with multiple lines of business and multiple layers of management
- Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
- Navigates complexity to create clear, often unique solutions
- Demonstrate exceptional organizational skills
- Performance record with a history of increased responsibility, and task / project delivery
- Proven ability to make sound business decisions
- Superior execution skills with a focus on clear, realistic action steps and timelines
- Proven ability to communicate business rationale to internal and external counterparts

**Education**:

- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business Control
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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