Customer Relationship Executive

1 week ago

Singapore GREAT EAST ENTERPRISE PTE LTD Full time

**Key Responsibilities**:

- Work closely with the **Business Development Manager to deliver excellent service**to our clients.
- Build and maintain **strong relationships with existing clients**particularly new clients, to enhance customer satisfaction and strengthen the company’s reputation.
- Collaborate with the marketing team to c **ontribute ideas and support new marketing initiatives**to grow the business.
- **Handle day-to-day customer support activities**and respond promptly to customer inquiries, especially during the onboarding process.
- **Provide ongoing support and coordination with the operations team**to ensure a smooth customer experience.
- Perform any other duties as assigned by the management team from time to time.

**Job Requirements**:

- Minimum a **Diploma in Business, Finance, Accounting, or a related field.**:

- Proficient in **accurate numerical calculations and basic mathematical skills.**:

- **Bilingual proficiency in English and Mandarin**to liaise with Mandarin-speaking associates
- **2 to 3 years of relevant experience in a similar role**. Experience in the financial services or related industries will be an advantage.
- **Strong communication and interpersonal skills**, with the ability to build rapport with clients and effectively present company products.
- **Self-motivated, proactive, and able to work independently**with mínimal supervision. ⁠
- **Proactive and able to be independent to perform jobs**with minimum supervision.

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