Repair Order Administrator
2 weeks ago
**PURPOSE OF THE ASSIGNMENT**
Within the Material & Services branch in Singapore, the Repair Administrator is responsible to oversee the day-to-day operation of the repair services administration and expediting work.
**OVERALL OBJECTIVES**
The Repair Administrator is contributing to management of Aerospace Material repaired with vendors based in Asia Pacific region. Assurance of parts availability is their primary objective. The Repair Administrator will work in a fast-paced environment with key responsibility to provide repaired materials in the most efficient and effective manner possible.
**KEY RESPONSIBILITIES**
The Repair Administrator is responsible for
- Repair Order creation and dispatch
- Follow the repair logistics flow and assist in resolution of shipping issues to ensure parts shipped/arrived in a timely manner
- Approve the quotation of its perimeter with support if needed of the Technical department
- Manage the day-to-day Repair administration and warranty operation
- Monitor the lead time of repair to fulfill customer or inventory requirements
- Track repair cost/SPT versus contract price/SPT where applicable to ensure vendor compliance
- Administrate the weekly status reports from vendors and record the information in the relevant IT Tools (currently Base RPEX) once a week at a minimum
- Update all IT Tools (Astre, Base RPEX, GOLD,.) in a timely manner to provide reliable data to internal and external customers
- Record Customer Induced Damage claims
- Monitor and clear invoicing issues
- Monitor and clear the discrepancies after reception in coordination with the relevant Quality Controller
- Archive all files in accordance with regulations and internal processes
- Regular vendor review and teleconference
- Perform tasks/functions assigned by manager
- The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager.**KNOWLEDGE AND EXPERIENCE**
- Diploma in an aerospace/purchasing/logistics discipline;
- At least three years of experience in component repair management in the aviation industry or related work experience;
- Knowledge of aircraft materials airworthiness paperwork and/or logistics is preferred;
- Ability to propose and develop metrics for vendor performance measurement/evaluation would be an advantage;
- Proficient with Microsoft Office and Outlook
**BEHAVIOURAL COMPETENCIES**
- Strong written and communication skills
- Strong coordination capabilities and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
- Self-motivated and able to work independently
- Good work attitude and a team player
- Ability to manage supplier relationship
- Language : fluent in English / basic French is a plus
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