
Restaurant Receptionist
1 week ago
Introducing an exciting new addition to the Culinary Arts Group, located at The Mondrian hotel. Dedicated to showcasing the rich flavours of Latin American cuisine. We aim to redefine this culinary tradition, pushing boundaries while honouring its heritage. The tasting menu will be ever-evolving, always celebrating the finest seasonal ingredients through the chefs’ experiences and inspirations, expressing their soulful approach to the craft.
As you step into our intimate 30-seat restaurant, you will be greeted by an inviting atmosphere, complete with a counter and open kitchen. Here, you can witness the skilled culinary artistry first-hand, as our talented team creates delectable dishes right before your eyes.
We are privileged to have an esteemed Michelin-starred chef husband and wife team of Latin American chef partners leading our kitchen. Their expertise and passion are evident in every dish they prepare, ensuring that your dining experience with us is truly unmatched within our city.
**Job Overview**
As a Restaurant Receptionist of a fine-dining restaurant you would be responsible for greeting guests, answering phone calls, and managing the front desk. You would be the face of the restaurant are the first point of contact for guests, so you play an important role in creating a positive first impression. You would also have the opportunity to work with talented chefs and staff, create a memorable dining experience for guests, and contribute to the success of a high-profile restaurant.
**Roles & Responsibilities**
As a Restaurant Receptionist you would be a key member of our Front of House team, and your role is essential to the smooth operation of the restaurant. You must be able to work under pressure, be organized, and have a strong attention to detail.
- Work hand in hand with reservation staff & restaurant manager on table assignment and special requests.
- Greet guests in a friendly and warm manner.
- Have a good understanding of the menu and the workings of the restaurant.
- Possess extensive and correct menu knowledge.
- Be able to effectively control the host desk and communicate with customers regarding their reservation, wait times / walk in customers, etc.
- Be able to follow and monitor out times and communicate all information
- Offer appropriate seating arrangements
- Ensure the quantity of menus is sufficient to cater to the number of guests.
- Set up dining rooms and make reservation arrangements.
- Maintain clean and organised tables and work area.
**JOB REQUIREMENTS**
- Fluent in spoken and written English. Proficiency in another language will be a plus.
- Highly skilled in greeting guests, escorting them to tables, and providing them with menu and daily specials.
- Demonstrated ability to anticipate and address guests’ service needs.
- Substantial knowledge of the menus
- Able to ensure special requests are lodged and passed to restaurant staff.
- Proven ability to adjust complaints of patrons and guests.
Get in touch with us if you will be able to take up the job responsibilities. We would love to hear from you.
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