
Executive Receptionist
2 weeks ago
Executive Receptionist
We are seeking a highly skilled and courteous Executive Receptionist to join our team. As the first point of contact, you will be responsible for providing exceptional customer service and creating a positive impression of our organization.
- You will be the face of our company, handling all guest inquiries and requests in a professional and courteous manner.
- Manage cash transactions efficiently and accurately, maintaining a secure environment for our guests' belongings.
- Answer incoming calls promptly and professionally, responding to queries and resolving issues in a timely manner.
- Assist with upselling initiatives by promoting our services and amenities to guests.
- Provide accurate directions, make restaurant reservations, and assist with transportation arrangements as needed.
Requirements:
- Prior experience in Front Office operations is essential for this role.
- You must possess excellent interpersonal and communication skills, enabling you to build strong relationships with colleagues and guests alike.
- The ability to work independently and collaboratively within a team environment is crucial.
- A willingness to work varied shifts, including weekends and public holidays, is also required.
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