Technical Sales and Support Specialist

1 week ago

Singapore COVAL TECHNOLOGIES PTE. LTD. Full time

**Job Title**:Technical Sales & Support Specialist - Industrial Coatings

**Location**:Singapore

**Position Overview:
**Key Requirements**:

- Bachelor’s degree or College diploma in a technical field or equivalent experience.
- Strong technical aptitude and hands-on experience.
- Demonstrated proficiency in sales techniques, Microsoft Office, and MS CRM software.

**Major Responsibilities**:

- Foster positive sales relationships with existing customers, channel partners, and end-users while also visiting potential new customers to gain insights into user needs and industry trends.
- Responsible for providing support for product and technical recommendations for project specifications.
- Supporting company's sales goals are met in the assigned product in the assigned territory, to include retaining and/or increasing market share, and sales and profit volumes.
- Takes an active role in coaching distribution personnel and evaluating their competency in the support of all the brands, products, and services.
- Forecast and track key account metrics in support of growth.
- Utilize all available sales tools, reports, data sources, and CRM to manage daily activity and provide required sales opportunity and forecasting input.
- Conducting technical training to distributors/key customers.
- Installation and technical support of coating solutions.
- Collect and report trends and strategies of competitors, and ongoing customer feedback to Sales Management.
- Actively seeks out and participates in both formal and informal personal training opportunities, to maintain technical competency and remain current in technology and industry changes.
- Other duties, tasks, and responsibilities as assigned by company

**Skills and Abilities**:

- Skilled in solution-based selling and customer consultation.
- Ability to identify and address technical challenges at customer locations.
- Effective team player with excellent problem solving and conflict resolution skills.
- Strong interpersonal skills to maintain rapport with customers and colleagues.
- Detail oriented with exceptional organizational and multitasking abilities.
- Capable of working well under pressure and managing simultaneous deadlines.
- Quick thinking and adept at planning troubleshooting strategies.
- Self-motivated with the ability to inspire others.
- Willingness to travel up to 50%, including international travel.
- Possession of a valid driver’s license and passport.

**Equal Opportunity Employer:

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