
Technical Support Specialist
2 weeks ago
Ensure the high level of customer service in a collaborative environment with a keen focus on helping people resolve issues and problem as the first point of contact at the IT Services (i.e. Helpdesk).
- Troubleshoot or escalate issues and requests in a timely manner while communication clearly and proactively throughout the customer’s experience until resolved.
- Install, modify and update drivers, operating system and computer software.
- Ensure proper recording, documentation and closure of incident tickets and service requests while gaining the knowledge and experience on IT Services procedures, products and services.
- Management of tickets, end-to-end, using cloud based IT Service Management Software.
- Maintain an inventory list of computer systems, software, and peripherals using Asset Management tool and Excel.
- Provide technical leadership and mentoring for a team of 2-3 people within a technical support environment.
- Observe and comply with Constellar’s policies and procedures in compliance with organization aims and objectives.
- Support Events for IT related request such as provision of IT devices, printing, network and WIFI.
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Technical Support Specialist
2 weeks ago
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
7 days ago
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Technical Support Specialist
2 weeks ago
Singapore beBeeTechnical Full timeWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide expert technical support and guidance to our staff, ensuring that they have the tools and resources they need to succeed. "> Job Description The Technical Support Specialist role is responsible for providing technical...
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Technical Support Specialist
8 hours ago
Singapore ABB Full time**Technical Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
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Technical Support Specialist
1 week ago
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Specialist Technical Support
2 weeks ago
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