Patient Service Associate

Being the Patient Service Associate intern, you will have the opportunities to coordinate and execute initiatives and tasks to increase patients’ adoption of digitalisation platforms, including self-management of health services via OneNUHS App. Additionally, you will play an active role in patient engagement and education and contribute to nationwide...

**Job Purpose** Patient Service Associate is to manage and provide frontline patient services such as patient admission, in-flight / discharge billing consultation, modes of payment consultation, general enquiries handling, birth registration and cashiering. - **Duties and Responsibilities** - Primary duties and responsibilities (80%) - Pre-Admission...

**Patient Service Associate** **Specialist Outpatient Clinics** **Job Purpose** As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve...

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Duties & Responsibilities** - Ensure clinic’s operational readiness - Register patients and book...

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction. **Duties & Responsibilities** - Ensure Procedural Area Readiness - Adhere to Procedural Areas Readiness...

**1.** **Job Purpose** The jobholder is responsible to the Nurse Manager in performing all administrative, secretarial and operational duties using specific knowledge of medical terminology and hospital procedures to achieve patient service quality. **2.** **Duties and Responsibilities** **2.1 Primary Job Duties and Responsibilities (80%)** Admission /...

Perform registration and screening of patients - Perform accurate billing and timely collection of payments - Comply to clinic facilities readiness - Assist clinicians and/or therapists during clinic consultation. - Provide proper care and coordination and coordinate first/follow-up appointments for patients. - Manage wait time and keep patient updated in a...

**1. Job Purpose** To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellence patient care and satisfaction. **2. Duties and Responsibilities** 2.1 Primary **Responsibilities**: - Ensure overall décor and cleanliness in the...

The incumbent shall be responsible for: - Counter Duties & Customer Service - Visitor Management - Patient’s Movement Management - Appointment Scheduling - Financial Counselling - Death Registration - Billing & Financial Related Duties **Job Requirements** - Minimum GCE 'N' level - Previous experience in a healthcare setting or customer oriented...

**1. Job Purpose** The jobholder is responsible to the Nurse Manager/Ops Executive in performing all administrative and operational duties using specific knowledge of medical terminology and hospital procedures to achieve patient service quality. **2. Duties and Responsibilities** - **Primary Responsibilities and Duties (80%)** - Admission/ Discharge/...