IT Services

**ABOUT US**: We are providing Recruitment Services and IT Consulting Services for our Tier-1 Multinational Clients covering following major domains, but not limited to Banking, Financial Services and Insurance, Retail, Airline, Automotive, Energy and Consumer Sector. **ABOUT CLIENT**: Our client is a Tier-1 System Integrator and global leader in providing...

**Requirement** - Diploma/Degree in Information Technology or equivalent - At least 5 years of relevant experience - Experience in Service Management, Configuration Management, Incident Management, IT Security Management, and IT Security Compliance & QA Management **Responsibilities** - To handle Service Management, Monitor and report on the SLA/KPI of the...

**Requirement** - Diploma / Degree in Information Systems, Computer Science or equivalent - More than 3 years of IT project management experience and at least 5 years of IT experience - Familiar with Software Development Life Cycle (SDLC) - Experience in IT business analysis techniques **Responsibilities**: - Service Management, Liaise and work directly...

About the Role: We are looking for two talented individuals to fill the positions of Customer IT Support Representatives. This exciting opportunity requires a dynamic individual who can thrive in a fast-paced contact centre environment. As a Customer IT Support Representative, you will be responsible for providing first-rate customer service, troubleshooting...

Job Overview:The IT Service Delivery Manager position at IT Consultancy & Services Pte Ltd involves leading and managing service delivery teams responsible for application maintenance, cloud (public, private, hybrid), and on-premises infrastructure services.

Job Summary:IT Consultancy & Services Pte Ltd is seeking an experienced IT Service Delivery Executive to join our team. As an IT Service Delivery Executive, you will be responsible for overseeing the end-to-end delivery and management of cloud services. Your primary goal will be to ensure that customer satisfaction is met while maintaining operational...

About the Role:We are seeking an experienced Service Operations Manager to join our team at IT Consultancy & Services Pte Ltd. As a Service Operations Manager, you will play a crucial role in delivering high-quality cloud services to our clients. Your main responsibility will be to manage the daily operations of cloud environments, ensuring that customer...

Roles & ResponsibilitiesResponsibilities:Provide 1st Level Technical Support to users over the phone or via remote assistance tool and emails. Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely manner. Required to cover on-site IT support when necessary. Any other administrations where...

Job Overview:The Machine Servicing Professional plays a critical role in ensuring the smooth operation of our ATM machines. This involves collaborating with technicians to perform various tasks, including arming and disarming premises, verifying machine IDs, and checking consumables.You will work closely with our technical team to identify and resolve any...

Job Description:As a Cloud Services Delivery Lead at IT Consultancy & Services Pte Ltd, you will be responsible for overseeing the end-to-end delivery and management of cloud services. Your primary goal will be to ensure that customer satisfaction is met, while also maintaining operational efficiency.Responsibilities:Deliver cloud services across AWS or...

Roles & ResponsibilitiesRequirementBachelor Degree in Computer Science, Information Technology, or a related field 10+ years of progressive experience in IT service delivery, with at least 5+ years in a leadership role. Experience managing large IT environments. Experience with ITIL framework and best practices, ITIL Foundation...

Roles & ResponsibilitiesRequirementBachelor Degree in Computer Science, Information Technology, or a related field 10+ years of progressive experience in IT service delivery, with at least 5+ years in a leadership role. Experience managing large IT environments. Experience with ITIL framework and best practices, ITIL Foundation...

Roles & Responsibilities Requirement Bachelor Degree in Computer Science, Information Technology, or a related field 10+ years of progressive experience in IT service delivery, with at least 5+ years in a leadership role. Experience managing large IT environments. Experience with ITIL framework and best practices, ITIL Foundation Certification ...

**Responsibilities**: - Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. - Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level - Maintain ownership of cases and follow-up on reported issues until closure and...

Roles & ResponsibilitiesRequirementDiploma/Degree in Business Admin./Management, Computer Science, or any related disipline At least 3 years of relevant experience Previous experience in policy servicing within the life insurance industry is advantageousResponsibilitiesResponsible for ensuring that accurate work is produced within the agreed turnaround...

_**Roles and Responsibilities**_ - Ist level helpdesk to respond to calls - Provide first call resolution to users who called into our hotline which is public facing, advising on issues with login and mobile app - Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner - Ensure proper documentation,...

**Requirement** - Diploma/Degree in Computer Science/Information Technology or any related discipline - At least 5 years of relevant experience of IT Managed Services, Service Delivery experience - IT Service Management, ITIL Practitioner or ITIL Foundation - Proficient in at least two to three technical competencies in Network, System, Oracle, SQL, HP...

**Requirement** - Diploma/Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent - Typically 6 years of IT project management experience - Strong knowledge in process improvement methodologies and tools - Understanding of Software Development Lifecycle (SDLC) **Responsibilities** - Project Delivery, To act as...

Roles & ResponsibilitiesCustomer Service Specialist1. Maintaining a positive, empathetic, and professional attitude toward customers.2. Responding promptly to customer inquiries on general and transactional enquiries3. Communicating with customers through various channels.4. Acknowledging and resolving customer requests.5. Customer outreach to encourage the...

Roles & ResponsibilitiesCustomer Service Specialist1. Maintaining a positive, empathetic, and professional attitude toward customers.2. Responding promptly to customer inquiries on general and transactional enquiries3. Communicating with customers through various channels.4. Acknowledging and resolving customer requests.5. Customer outreach to encourage the...