Executive, Distribution Services

2 weeks ago

Singapore Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**Specialist, Distribution Operations, Distribution Services**

Reporting to Distribution Operations Team Lead, you will be part of the team within Distribution Services Department responsible to handle operations related matters for multi distribution channels excluding Bancassurance.

**The Job**
- Providing operational support in the areas of Lifecycle and Distributors Records Management
- Review and approve all operations appeals within stated limits
- Work with IT & various stakeholders to ensure that related system enhancements are completed
- Regularly review efficiency and effectiveness of operations processes and policies
- Regularly review and implement guideline of business rules on distribution operations
- Improve and enhance on communication to Financial Representatives related to operation processes
- Conduct quality checks to comply with regulatory and audit sampling checks
- Prepare/review summary reports/ presentation materials for management reporting
- Support in operations projects and/or future way of working tasks as and when assigned: You will have the opportunity to work on business process improvement initiatives using future skills such as process simplifications, digitalization, analytics, agile project management, human-centered design/ user journey mapping

**REQUIREMENT**
- Diploma or Degree from any recognized University
- Minimum 2-5 years’ experience in life insurance industry
- Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred)
- Good business analysis skills
- Good interpersonal and communication skills
- Take initiative to improve current state of things and adaptable to embrace new changes
- Meticulous, diligent and able to handle huge database records

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer

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