Mobility Specialist

2 weeks ago

Singapore Aires Full time

We Have
- An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
- A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
- A high internal promotion rate and a benefits package
- Hybrid environment

An excellent career opportunity is currently available for a Mobility Specialist reporting to Aires Singapore office.
This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families.
**Position Responsibilities**:

- Counsels transferees on policy benefits.
- Coordinates household goods services and family services.
- Counsels and assists transferees with expense submission.
- Collaborates with internal teams to ensure services are delivered accurately and timely.
- Participates in ongoing training initiatives to stay current on new systems and processes.

**Required Qualifications**:

- High School Diploma/GED required; Associate’s or Bachelor’s degree preferred

**Additional Qualifications**:

- Excellent customer service and administrative skills
- Computer literacy with MS Office products, and ability to grasp proprietary software
- Demonstrated ability to manage multiple competing tasks
- Ability to follow policies and procedures
- Can-do attitude
- Genuine desire to help others
- Team oriented mindset, with a strong sense of care and urgency
- Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

EOE AA M/F/Vet/Disability

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