Assistant Housekeeping Manager

2 weeks ago

Singapore CAPELLA HOTEL, SINGAPORE Full time

**Position Overview**

The Assistant Housekeeping Manager manages the day-to-day housekeeping operations to ensure consistently high operating standards in every area of housekeeping. The individual develops operations plans, implements housekeeping operating procedures and service standards, and monitors the department's adherence to these performance requirements. Additionally, the individual ensures workplace safety and security for staff and guests through compliance and prevention management and providing coaching to staff, managing staff development and performance, as well as supporting budget forecasting and managing cost control for the department.

**The Role**

**Housekeeping and laundry Operations**
- Develop operations plans for the department
- Review manpower allocation for work assignments
- Schedule manning levels based on occupancy levels and operational requirements
- Implement operating procedures and service standards for housekeeping and laundry operations
- Monitor housekeeping and laundry operations to ensure adherence to organisational standards and procedures
- Inspect all areas under Housekeeping's care and follow through with defect rectification
- Monitor outsourced services and work quality of vendors
- Monitor inventory of housekeeping and laundry supplies and equipment
- Ensure proper use and maintenance of all equipment, and make arrangements for repair and/or replacement of worn out and/or damaged equipment
- Monitor VIP arrivals and ensure rooms are set up according to their preferences

**Drive Service and Operational Excellence**
- Conduct daily line ups and monthly departmental meetings
- Manage service recovery for escalated guests' concerns and feedback
- Effectively implement housekeeping policies and procedures
- Analyse service quality of housekeeping operations for continuous improvement
- Review systems and processes for workflow and productivity improvement
- Innovate new ideas on housekeeping and laundry services to enhance guest experience
- Direct the implementation of sustainability programmes to drive organisational green initiatives
- Operationalise compliance management on hygiene, and workplace safety and health requirements
- Manage loss and risk prevention policies and procedures to minimise loss and risk in business operations
- Manage emergency situations

**Manage Team**
- Identify training needs of the division and implement a training plan in conjunction with the department heads to close gaps
- Ensure colleagues are trained to provide required service quality to all guests and visitors

**Talent Profile**:

- Minimum 5 years' experience in Housekeeping, preferably in a similar upscale property
- Prior experience in managing a team
- Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
- Ability to prioritize, organize, and delegate work
- Ability to exercise good judgement and provide guidance

  • Housekeeping Operations Manager

    3 hours ago

    Singapore beBee[Housekeeping, Full time $3,500 - $5,500

    We are seeking a skilled and experienced Hospitality professional to join our team as a Housekeeping Supervisor.Job DescriptionThis is a key leadership role that involves overseeing the daily housekeeping operations in our Serviced Residence. The successful candidate will be responsible for creating a sense of home away from home for our residents, ensuring...

  • Senior Housekeeping Supervisor

    2 weeks ago

    Singapore TCI HOUSEKEEPING PTE. LTD. Full time

    We are looking for a Housekeeping Supervisor to lead our team of room attendants and ensure we provide excellent customer service. Housekeeping Supervisor responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness. To be successful in this role, you should have a good...

  • Assistant Housekeeping Manager

    3 days ago

    Singapore The Fullerton Hotels and Resorts Full time

    1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Ensure staff thoroughly understands the house and departmental rules and regulations. Evaluate staff performance and provide recommendations for transfers and promotions. Co-ordinate and communicate effectively with other departments as well as within...

  • Assistant Housekeeping Manager

    2 days ago

    Singapore Hotel Traveltine Full time

    1. Primary responsibilities Lead the housekeeping operations and create a pleasant and at the same time ensuring that all hotel guests receive a high level of housekeeping services.. You will work together with Front Office, Engineering and Security Departments and report directly to the Executive Housekeeper.To be responsible for assisting the Supervisor...

  • Assistant Housekeeper

    1 week ago

    Singapore HH PROPERTIES PTE. LTD. Full time

    **JOB PURPOSE**: Supervise, train and inspect the performance of Housekeeping supervisors, associates & contractors. Ensuring that all procedures are completed to the hotel's desirable quality and standards. Assist where necessary to ensure optimum service to guests. Train and monitor all Housekeeping reports prepared by Housekeeping supervisors to ensure...

  • Assistant Housekeeping Manager

    2 weeks ago

    Singapore Capella Hotel Group Full time

    Singapore, SGP Full Time The Assistant Housekeeping Manager manages the day-to-day housekeeping operations to ensure consistently high operating standards in every area of housekeeping. He/she develops operations plans, implements housekeeping operating procedures and service standards, and monitors the department's adherence to these performance...

  • Assistant Housekeeping Manager

    2 weeks ago

    Singapore CAPELLA HOTEL, SINGAPORE Full time

    The Assistant Housekeeping Manager manages the day-to-day housekeeping operations to ensure consistently high operating standards in every area of housekeeping. He/she develops operations plans, implements housekeeping operating procedures and service standards, and monitors the department's adherence to these performance requirements. **A. Manage...

  • Assistant Manager, Housekeeping

    5 days ago

    Singapore CapitaLand Retail Malaysia Sdn Bhd Full time

    Assistant Manager, Housekeeping page is loaded Assistant Manager, Housekeeping Apply locations Singapore, Central Singapore posted on Posted 30+ Days Ago job requisition id JR About Us CapitaLand Group (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment...

  • Assistant Housekeeper

    18 hours ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,800 - $3,200 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 2052 **Job Views** 1 Roles & Responsibilities 1)The Assistant Housekeeper assists in the managing and directing of the day to day operations of all Housekeeping and Laundry functions....

  • Housekeeping Assistant Manager

    2 days ago

    Singapore 30 BENCOOLEN PTE. LTD. Full time

    Responsibilities**: - The housekeeping Supervisor/Assistant Manager will be tasked to manage and lead the room attendants and public area teams. - Responsible for all correspondence with clients, vendors, and housekeeping staffs. - Manages and executes the day-to-day cleaning operations of the Hotel related to cleaning standards, service issues, labour...