Front Desk Host

7 days ago

Singapore ST HOSPITALITY PTE. LTD. Full time

**Job Summary**

As the sole team member on duty during overnight hours, the Night Front Office Host plays a dual role: delivering exceptional guest service while ensuring the safety and security of the property. This position is ideal for someone who is resourceful, calm under pressure, and confident managing situations independently.

**Key Responsibilities**
- Welcome and assist guests with check-in/check-out via the hotel’s smart kiosk system.
- Respond to guest inquiries and service requests through in-person, phone, or digital channels.
- Conduct regular security patrols of the premises to deter unauthorised access and ensure guest safety.
- Monitor CCTV and access control systems; report any suspicious activity or incidents.
- Perform nightly audits, reconcile transactions, and prepare shift reports.
- Ensure cleanliness and readiness of shared spaces and co-living areas.
- Coordinate with housekeeping and maintenance teams for next-day operations.
- Uphold ST Signature’s brand values and maintain a welcoming, secure environment.

**Requirements**:

- Prior experience in front office, security, or hospitality preferred; fresh graduates with strong initiative are welcome.
- Comfortable working night shifts independently, including weekends and public Holidays.
- Strong communication skills and a calm, professional demeanour.

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