Officer - Service Support

6 days ago


Bukit Merah, Singapore Touch Community Services Full time

**Full-time**

**Business Development**

**Centre Management**

**Community Partnership**

**Principal Responsibilities and Duties**:

- Frontline Customer Service: Provide support via telephone and attend to walk-in clients.
- Inventory and Equipment Management: Monitor inventory levels and ensure proper maintenance of office equipment.
- Facility Maintenance: Oversee the upkeep and maintenance of the Centre to ensure a safe and welcoming environment.
- Financial Administration: Prepare and process payment vouchers for centre-related expenses.
- Administrative Support: Handle other administrative tasks as required to support the Centre's daily operations.

**Administrative Support for Home Care Services***:

- Referral Processing: Manage incoming referrals from the Agency for Integrated Care (AIC), hospitals, and the general public. Assess and direct referrals to appropriate centres or case officers for needs screening, ensuring timely processing.
- System Updates: Maintain and update referral statuses in both the AIC and in-house systems. Facilitate the discharge process for clients as directed by service owners, ensuring closure of cases where all services have concluded.
- Appointment Scheduling: Coordinate home visit appointments between locum doctors and clients.
- Other Duties: Perform other tasks as assigned to support the efficient operation of home care services.

**Fees Collection**:

- Monitor Outstanding Payments: Track overdue payments and recommend appropriate payment methods or actions to ensure timely
collection.
- Collaborate with Social Workers: Partner with social workers to conduct
financial assessments for fee waivers when necessary.

**Core Competencies and Attributes**:

- Patient and sensitive to the needs of the elderly.
- Assertive skill.
- Good interpersonal, communication, and conflict resolution skills.
- Good planning and coordination skills.
- Good team-player.
- Resourceful and problem-solver
- Ability to see process gaps and put in place processes.
- Effective conversation in Mandarin and dialects

**Join us today**:



  • Bukit Merah, Singapore Safra National Service Association Full time

    **We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Mount Faber** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...


  • Bukit Merah, Singapore EM Service Pte Ltd Full time

    **Responsibilities**: - Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily **Requirements**: - Able to communicate fluently In English and at least one other language to attend to non-English speaking customers - Prior experience in Call Centre environment is preferred - Possesses a customer service...


  • Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time

    **Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...


  • Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time

    **Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...


  • Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time

    **Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Upcoming Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to...


  • Bukit Merah, Singapore Ademco (Far East) Pte Ltd Full time

    **Highlights**: - **Health insurance**: - **Dental reimbursement**: - **AWS + Performance Bonus**: - **Friendly environment**: - **Multiple buses to town**: - **Havelock MRT Station (TE16) just outside our office** **Job Summary**: The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure...


  • Bukit Merah, Singapore The Prosthetic Company Pte Ltd Full time

    The Prosthetic Company is a dynamic and rapidly growing organization in the P&O space. We are committed to excellence, innovation, and delivering exceptional results for our clients. As a Customer Service Officer, you will play a crucial role in providing exceptional care and support to our patients. You will be based at our retail outlet at Singapore...


  • Bukit Merah, Singapore Search Personnel Full time

    **Position : Customer Service Executive (Logistic/Incoterms/Shipping)**: - **Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)**: - **Working hours : 5 days (Monday-Friday office hours), alternate saturday when required only**: - **Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave**: - **Duration...


  • Bukit Merah, Singapore Community Psychology Hub Full time

    **TO APPLY**: Your latest CV with details about your placements, along with your educational certificates and transcripts. Please also indicate the programme you are interested in (i.e., EIPIC or Psychological Services). **Overview** You will support the Psychological Services departments of CPH, so as to ensure smooth operations on a day-to-day basis....


  • Bukit Merah, Singapore LABRADOR HILL PTE. LTD. Full time

    **Our Restaurant, Tamarind Hill Singapore, is currently looking for Customer Service Officer / Reservation Officer** **- Full-time** **JOB RESPONSIBILITIES** - Attend to walk-in guest and Group Reservation queries - Checking and Updating of Event Calendar and advise Guests on the Venue / Booking avaliability - Coordinate / Update Restaurant Operation Team...