Ecommerce Site Merchandiser

2 weeks ago

Singapore H&M Full time

Company Description
**H&M is on a journey to becoming the leading destination for style, creativity and culture. We want to enable, empower and engage teams while building on our passion for being the truly customer-centric company we are. On this journey we want to encourage our teams to learn and grow meaningfully, unleashing their full potential - fulfilling our Employee Value Proposition (EVP), we are a place of possibilities and where you can Be Yourself & More.**

Job Description

**This role covers Singapore, Malaysia, Vietnam, Philippines, Taiwan, Macau - and reports to Ecommerce Head of Merchandising.**

**_ Key responsibilities:_**
- Managing site content - including campaigns and locally created content.
- Provide constant and structured in-depth customer behavior analysis to follow up on actions taken, and to identify concept strengths, weaknesses, opportunities and threats.
- Proactively act on your analysis with E-commerce Merchandiser to secure the best commercial plan, presentation and communication strategy for your customers.
- Follow up and measure actions taken with tangible E-commerce KPIs.
- Evaluate plans and actions taken for your customers, identifying strengths and opportunities to create a more relevant shopping experience for your customers.
- Ensure that you are up to date and understand current fashion trends, customer shopping behavior and competitor landscape, so you can anticipate and meet your customer needs.
- Ensure that all our digital sales channels are always inspiring and relevant for our customers.

Qualifications
**Being part of this journey means there is not one clear path. We ask of you to be open to change and take part in creating an organization for the future. This is an opportunity for open minded team players that by being curious, innovative and forward-thinking want to change our business and the whole industry. We ask you to be yourself, drive results, work towards goals and go for it with everything you’ve got.**

**_ Besides your personality we see that you have / are:_**
- Experience in E-commerce website Operations, Onsite Merchandising, Site Content Planning or in a similar role.
- Vietnamese language skills are an advantage, but not a must
- Strong analytical skills, with the ability to turn your analysis into actions that you can implement in your team.
- Previous experience and strong knowledge of working within different website back & front-end content management systems (CMS) or google analytics.
- Strong in driving results and constantly improving ways of working.
- Strong results in “HOW” - a true ambassador of H&M values.
- Leadership qualities with strong and clear communication skills.
- Effective and charismatic communicator that can communicate in a convincing and inspiring way - not afraid to present business proposal as well as speaking to a large audience.
- Motivated individual who is not afraid to take initiative and make decision under mínimal guidance.

Additional Information
**_
ARE YOU READY TO JOIN US?_

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