Assistant Director of Sales

2 days ago

Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

YWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.

Our Sales Department is a team of highly motivated professionals who is responsible for marketing our rooms and services and maintaining a healthy relationship with our valued customers. They collaborate closely to format strategies and implement business plans that will encourage customers to patronize our accommodation, meeting facilities and Cafe.

We are looking for dynamic persons to join the team as Assistant Director of Sales and contribute to our service offering.

**Key Responsibilities:
- To assist General Manager and DOS in planning and formulating sales strategies for the sales department through review of market landscape and client segment, and identifying sales opportunities.
- To conduct sales calls, visit potential clients, negotiate sales contracts, host site inspections and be responsible for securing room sales.
- To prepare proposals, contracts and confirmation letters, monthly rooms Sales Forecast and revenue and other correspondences and forms required to ensure smooth operations of all the department.
- To follow up with clients to obtain feedback on the services rendered and conduct post mortem sessions when necessary with operations personnel to minimise guests' complaints and lead in service recovery for retention of guests and clients and future business opportunities.
- To seek market intelligence, visits competitor hotels and compile a feedback report on a quarterly basis for the DOS and General Manager on the prevailing and expected market trends and highlights any new developments in the market. Based on these market intelligence, he/she and the General Manager will formulate pro-active strategies and plans to ensure that YWCA Fort Canning’s business and profitability is sustained.
- To meet regularly with team members to present sales reports, recommendations, review sales channels and avenues, provide feedback on market situation and competitors’ analysis and contribute ideas to improve business.
- To manage work relationship within the organisation or with external parties to build a stronger and effective team.
- To support any ad-hoc task as assigned by the management.

**Key Requirements:
- Minimum 8 years of relevant experience of which 5 years in corporate sales preferably in Hospitality or Leisure sector.
- Familiar with different market segments and proven good sales track record of managing corporate accounts in relevant sectors. - Sound knowledge in long term sales strategies and associated practices.
- Drive for result, self-motivated with excellent time management and multitasking skills
- Excellent communication and written skills.
- Good computer skills in Microsoft Word, Excel and Powerpoint.
- A good team player and demonstrates high initiative.

We emphasize on a work culture of service, commitment, compassion, respect and team work and developing each individual to his/her fullest potentials. You can look forward to a stable and exciting career, the opportunity to maximize your talents and potentials and grow with the property. In addition, you can make a difference in the local community through your work that promises to be rewarding, meaningful and enjoyable.

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