Program Manager

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
- Group/DivisionThe KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description

The Relocation Program Manager job is a high profile and exciting opportunity for an adventurous soul This role manages relocation installations of several tool product models in KLA's Portfolio at our customer locations worldwide.
- Owns and drives Capital Assets Relocation Service (CARS) Program Product Life Cycle (PLC).
- Indirectly manage Relocation Installation Engineers with the Primary objective to enrich the customer experience through high quality and efficient on-time relocations to meet their Production objectives.
- Manage cross functional Relocation PLC including sales, marketing, service ops, and product support teams.
- Coordinate with field teams on scheduling, ship kit readiness, health checks, decommissioning, site preparation at destination fabs, and re-installation and qualification of products.
- Schedule and deploying Installation engineers globally and coordinating assets across service.
- Drives relocation escalations and involves collaborating with our Field teams and Service Operations.
- Assures operational quality of system equipment. Works directly with KLA regions and customers to verify new relocation performance and transfer tool responsibility.

Minimum Qualifications
- Diploma/Bachelor’s Degree in Engineering
- At least 3 years’ experience leading a cross functional team or managing projects
- Ability to manage ambiguity
- Possess a strategic agility ability
- Good interpersonal and communication skills
- Ability to work under pressure and stringent timelines
- Able to travel internationally (around 15% travel)
- We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees._
- KLA is proud to be an equal opportunity employer_

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