IT Logistics Delivery Manager

1 week ago


Singapore MAXIMA LOGISTICS PTE. LTD. Full time

Manage and communicate with key team members on daily food delivery IT system operational support

Monitor and ensure SLAs are met, issues escalated and prioritized

Act as the point of contact for food delivery IT system service delivery

Responsible for service delivery of account and prioritization of work requests

Manage a team of server/network and resident engineers.

Identify operational gaps and drive to ensure closure, both internally and externally

Oversee the full spectrum of logistics operation

Propose and implement solutions for process optimization to deliver a quality experience for our external and internal customers

Effective planning, implementing, and managing of logistics strategies in IT system

Identify cost-saving opportunities for the IT system in terms checking server load etc.

**Qualifications**:
Bachelor Degree Information Technology/Computer Science

At least 5 years of relevant experience

Proven success in achieving project milestones and broad technology awareness

Possess a full and broad understanding of the services required by the account and of other services and technology

Effective interpersonal skills, both written and presentation

Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems



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