Customer Service Helpdesk

**Job Overview**:As an ICT Helpdesk Setup Manager, you will be responsible for establishing and managing an efficient and effective ICT helpdesk system to support internal users with technical issues and inquiries. You will oversee the setup, configuration, and optimization of helpdesk tools, processes, and resources to ensure timely resolution of IT-related...

Helpdesk SpecialistAbout the Role:We are seeking a skilled Helpdesk Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service and resolving technical issues efficiently.Key Responsibilities:Provide timely and effective support to customers across multiple channels.Utilize technical expertise to...

**Job Desccription**: **Key Responsibilities**: - Provide **first-call resolution **for users calling into the public-facing hotline, offering advice and solutions to resolve their issues promptly. - Liaise with other support or product teams to escalate and resolve user requests/issues in a timely and efficient manner. - Ensure proper documentation,...

Roles & ResponsibilitiesJunior IT Helpdesk / Service Desk SupportEmployment Type:12 Months Contract (renewable) – with NTT Data Singapore (deployed to client site)Location:SingaporeWork Location:Alexandra Building, SingaporeAbout the RoleWe are looking for a Junior IT Helpdesk / Service Desk Support to provide L1 technical support for end-users in a...

**IT Technical Helpdesk Support Needed!!** ~Strong in Chinese Mandarin Communication~ Job Requirements: - IT helpdesk first-level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Good communication...

24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). Work 3 shift a week and rest 4 days. - English speaking - Location at HPTC commonwealth - Shift allowance of $150 monthly - O levels and above 1 - Customer Experience Management 2 - Customer Service Management - 24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am...

**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System...

Job Details We are seeking a skilled Helpdesk professional to join our team. The selected candidate will be responsible for raising tickets into the ticket management system (ServiceNow), performing basic triaging, and assigning ticket status with updates to the requestors. Please support any ticket-related report/stats generation as and when needed. ...

**Position Summary** As an IT Helpdesk Manager, you are responsible for leading a desktop support team, ensuring timely and effective resolution of IT support requests and incidents. IT helpdesk manager also responsible for overseeing, delegates, and participates in the diverse job tasks of the desktop support including but not limited to, hardware and...

24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am - 8pm on weekends). Work 3 shift a week and rest 4 days. - English speaking - Location at HPTC commonwealth - Shift allowance of $150 monthly - O levels and above 1 - Customer Experience Management 2 - Customer Service Management - 24x7 helpdesk agent - 12 hours shift (Mainly 7pm to 8am or 7am...