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E-commerce Executive

2 weeks ago

Singapore PUPUPULA PTE. LTD. Full time

**PUPUPULA is an award-winning brand that designs sustainable products for kids and homes.
**Job Highlights**
- This is a remote job, 5 days a week, first team member in Singapore
- Direct report and work with founders
- Decision-making position Work and life balance environment

We are seeking team members to join us in expanding to Singapore, we need someone experienced in E-commerce, especially in mom and baby, children, furniture sector, good with customers, and familiar with logistics in Singapore and surrounding countries.
- Responsible for the growth of the E-commerce business
- Manage eCommerce website and online marketplaces, logistics, sales & marketing
- Daily monitoring of order/delivery fulfillment, payments, inventory management, Back-office inquiries, refunds or disputes in orders
- Answer and solve customers' questions
- Liaise with the designer to update e-commerce creatives (banner/artwork) for the promotional campaign
- Generate analysis and sales reports on a regular basis
- Uploading and maintaining product listings, including product images, product information (description, price, SKU), tagging of categories
- Coordinate with the marketing team to execute brand, marketing, and e-commerce activities.
- Maintain customer relationship databases
- Liaising with SEO/SEM agency when needed Any other ad hoc duties as assigned

**Job Requirement**
- Minimum Diploma in Marketing, Media, Communication, similar or related field.
- A minimum of 2+ years of experience. Furniture, 3C, Designer brand, and Interior Design sectors will be preferred.
- Be familiar with Southeast Asia e-commerce industry trends, e-commerce platforms, E-Commerce enablers, and logistics.
- An all-rounder in sales & marketing, and logistics, familiar with e-commerce platforms in Southeast Asia, not just Singapore.