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E-commerce Executive

3 weeks ago

Singapore WILDLIFE & VETERINARY PRODUCTS PTE. LTD. Full time

E-COMMERCE EXECUTIVE

Contact with dogs and cats is a certainty.

**Responsibilities**:

- Responsible in growing the e-commerce business by improving customer experience and expanding product lines
- Monitor customer reviews, propose and develop plans to address shortcomings and implement improvements
- Execute orders & fulfillment
- Carry out simple data analysis to generate data driven market insights (traffic, conversion rates, market performance, reviews, demographics and order value)
- Generate a monthly report pertaining to the traffic, conversion rates, market performance, reviews, demographics and order value
- Address the regulatory concerns brought up by e-commerce platforms
- Communicate with the account executives from e-commerce platforms to improve the landing rates, brand and product visibility, and outreach
- Cross functional working with
- graphic designers for the updated product images and amendments
- marketing team for prices and product information, and ensure the relevant information is

uploaded promptly onto the e-commerce platforms
- marketing team to increase traffic to our e-shops on the e-commerce platforms
- Assisting in the decision about promotions, discounted offers and bulk purchase packages
- Ensure payment options, promotional codes and tabs are correctly configured

**Requirements**:

- 2 years in a similar capacity with experience in e-commerce platforms
- Degree/ Diploma in any discipline
- Keen interests in e-commerce workings and possess an analytical mind
- Able to work under pressure and tech savvy
- Collaborative, meticulous & results oriented
- Possess an affinity towards dogs and cats, and willing to work with dogs and cats

Working Conditions

Working hours Monday till Friday 9am to 5pm

Fun working environment

Pets are welcome to "work" as well