
E-commerce Executive
5 days ago
E-COMMERCE EXECUTIVE
**Responsibilities**:
- Responsible in growing the e-commerce business by improving customer experience and expanding product lines
- Monitor customer reviews, propose and develop plans to address shortcomings and implement improvements
- Execute orders & fulfillment
- Carry out simple data analysis to generate data driven market insights (traffic, conversion rates, market performance, reviews, demographics and order value)
- Generate a monthly report pertaining to the traffic, conversion rates, market performance, reviews, demographics and order value
- Address the regulatory concerns brought up by e-commerce platforms
- Communicate with the account executives from e-commerce platforms to improve the landing rates, brand and product visibility, and outreach
- Cross functional working with
- graphic designers for the updated product images and amendments
- marketing team for prices and product information, and ensure the relevant information is uploaded promptly onto the e-commerce platforms
- marketing team to increase traffic to our e-shops on the e-commerce platforms
- Assisting in the decision about promotions, discounted offers and bulk purchase packages
- Ensure payment options, promotional codes and tabs are correctly configured
**Requirements**:
- 1-2 years in a similar capacity with experience in e-commerce platforms
- Diploma in any discipline
- Keen interests in e-commerce workings and possess an analytical mind
- Able to work under pressure and tech savvy
- Collaborative, meticulous & results oriented
- Possess an affinity towards animals
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