Customer Success Officer

**Role and Responsibilities**: **Take ownership of customer issues** - Customer success rep must take ownership of the customer’s problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made. **Escalate unresolved issues to the appropriate internal...

Job Title: Customer Success StrategistWe are seeking a seasoned professional with a proven track record in customer relations and customer service management to manage key accounts post go-live, provide key success metrics to reporting officers, and ensure that multiple levels of customer service support are operational to meet customer expectations.

“Make every logistics journey your best one yet” - Quincus **The Company** Founded in 2014, Quincus is a B2B supply chain operating SaaS platform headquartered in Singapore. We solve today's global supply chain challenges with groundbreaking technology. Using AI and machine learning, we have digitized and optimized the logistics process while giving...

Roles & Responsibilities Job Description & Requirements About the role: Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced environment where your problem-solving skills and communication abilities can shine? We're looking for a Customer Sucess Officer to join our team and serve as the frontline ambassador...

Duties & Responsibilities - Take client calls and provide accurate answers to their queries and concerns about company’s products or services - Call clients to inform them about the company’s new products, services and policies - Guide callers through troubleshooting, navigating the company website or using the products or services - Review client’s...

**Competitive Compensation with AWS and Bonuses**: - **Growth & Learning Opportunities**: - **Company Transport Provided or Transport Allowance Given** **Responsibilities** - Responsible for setting up new customers in CRM and ensuring compliance with company policies - Liaison between sales and production for incoming customer lots, including...

Define and drive adoption of Customer Success Best Practices for the APJ Customer Success team, including Customer Success playbooks, metrics measurement and customer goal-setting. - Build service and solution offerings, including work breakdown structures, and then train/enable partner organizations to handle delivery. - Work with Customer Success...

**WHO WE ARE.**: We are **Digimind**, a global software company that provides market intelligence and social media listening solutions to our customers. We work with 600+ of the world's best brands and agencies, including Friesland Campina, Nestle, Ford, Lenovo, Ogilvy and P&G to name a few. We have offices in NYC, Paris, Singapore, Rabat, Buenos Aires,...

**Who we are.**: We are **Digimind**, a global software company that provides market intelligence and social media listening solutions to our customers. We work with 600+ of the world's best brands and agencies, including Friesland Campina, Nestle, Ford, Lenovo, Ogilvy and P&G to name a few. We have offices in NYC, Paris, Singapore, Rabat, Buenos Aires,...

Join to apply for the Head of Customer Success - Japan role at HubSpot2 days ago Be among the first 25 applicantsJoin to apply for the Head of Customer Success - Japan role at HubSpotGet AI-powered advice on this job and more exclusive features.The Senior Manager, Customer Success - Japan will be responsible for leading and managing HubSpot's...