Human Resource Business Partner

The **Human Resources Business Partner (HRBP) for Residential-Based Services** is responsible for aligning business objectives with management and employees in their respective service areas. The HRBP serves as a consultant to management on human resource-related issues, acting as an employee champion and change agent. The role assesses and anticipates HR-related needs, communicating needs proactively with our HR department and business management, and seeks to develop integrated solutions. The HRBP formulates partnerships across the HR function to deliver value-added service to management and employees that reflect the objectives of the organization.

**Key Responsibilities**:

- **Strategic HR Planning**:

- Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Provide strategic HR support to senior management in areas such as workforce planning, talent management, and succession planning.
- **Employee Relations**:

- Act as a point of contact for employee concerns and grievances, conducting investigations as necessary.
- Develop and maintain positive relationships with employees at all levels to foster a collaborative and supportive work environment.
- **Talent Acquisition and Management**:

- Oversee the recruitment and selection process to ensure timely hiring of qualified staff.
- Implement and manage talent development programs to enhance employee skills and career growth.
- **Performance Management**:

- Support managers in the performance review process, providing training and guidance on effective feedback and performance coaching.
- Monitor and address performance issues, ensuring that employee evaluations are fair and consistent.
- **Training and Development**:

- Identify training needs for teams and individuals, coordinating and delivering training programs as needed.
- Promote continuous learning and development opportunities within the organization.
- **Compensation and Benefits**:

- Analyze and review compensation and benefits programs to ensure they are competitive and aligned with organizational goals.
- Provide guidance on compensation decisions and benefits administration.
- **Compliance and Policy Development**:

- Ensure compliance with all employment laws and regulations.
- Develop, implement, and maintain HR policies and procedures, ensuring they are communicated and adhered to across the organization.
- **HR Metrics and Reporting**:

- Utilize HR metrics to provide insights and recommendations for continuous improvement.
- Prepare and present HR reports to senior management as needed.
- **Change Management**:

- Lead and support change management initiatives, helping employees and managers navigate through organizational changes.
- Develop strategies to manage resistance and ensure smooth transitions.

**Qualifications**:

- **Education**: Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certification (e.g., SHRM-CP, PHR) is preferred.
- **Experience**: Minimum of 5 years of experience in HR roles, with at least 2 years in a HRBP role or equivalent. Experience in the senior care or healthcare sector is desirable.
- **Skills**:

- Strong knowledge of HR principles and practices.
- Excellent interpersonal and communication skills.
- Proven ability to build strong relationships and influence at all levels of the organization.
- Strong problem-solving and conflict-resolution skills.
- Ability to handle sensitive and confidential information with discretion.
- Proficiency in HRIS and other HR-related software.
- The role is primarily office-based with regular visits to senior care centres and community-based service locations.
- Flexibility to travel to various service locations as required.