
Senior Service Delivery Manager
1 week ago
**The Role**
Your Responsibilities will include:
- Act as a focal point for all support-related queries and issues
- Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
- Review with support team to ensure that all support tasks and deliverables meet quality and service levels
- Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
- Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
- Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
- Review and approve service request/enhancement effort, schedules, and risk plans
- Review and raise resource requirement
- Responsible for resource forecasting and planning
- Review, monitor and report project health status
**Ideal Profile**
Skills Required:
- Mandatory Skill: Infra Service Delivery Management
- Other Skill:
- ITIL IT Service Management
- Customer Relationship Management
- Project Management
- At least 10 years of experience in Project Delivery
**What's on Offer?**
- Work within a company with a solid track record of success
- Excellent career development opportunities
- Join a well known brand within IT Services
**About us**
GECO Asia is a specialist IT Consulting / Resourcing firm with 100% focus on Digital Transformation skills. We deliver value to our clients by offering flexibility for your project hiring needs.
**Our high quality IT Consultants work with highest levels of efficiency to deliver value with integrity.**
**We are best known in Asia Pacific market as a quality provider of specialist SAP Consultants and Digital Transformation Experts.
**Ref: W8PZZJSYJU
-
Manager, IT Service Delivery, ETS
14 hours ago
Singapore Delivery Hero Full time $90,000 - $120,000 per yearCompany Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Senior Business Development Manager
2 weeks ago
Singapore Delivery Hero Full timeAbout the opportunity We’re on the lookout for a **Senior Business Development Manager** to join our Marketplace team in Singapore. This is a unique opportunity for a driven and experienced sales professional to make a direct impact on foodpanda’s growth. If you thrive in fast-paced environments, enjoy building relationships, and want to be part of a...
-
Senior Service Delivery Manager
2 weeks ago
Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full timeThe Senior Service Delivery Manager manages service delivery portfolio across Singtel Commercial Projects. This includes day-to-day operation, SLA performance of our services, leading our delivery teams across various service functions and also be the client engagement on delivery matters. The Senior Service Delivery Manager will act as the SPOC for...
-
Senior/ Service Delivery Manager
2 weeks ago
Singapore JJ Consulting Services Full timeOur Client is an established company in Singapore, who is seeking to recruit a Senior/ Service Delivery Manager (IT). Senior/ Service Delivery Manager (IT) The Service Delivery Manager is responsible for the managing the outsourcing services within the project. He/She is responsible of constant monitoring and tracking of the project performance to ensure...
-
Senior Manager, Fp&a
2 weeks ago
Singapore Delivery Hero Full timeAbout the opportunity We are looking for a highly motivated **Senior Manager, FP&A (APAC)** to be based in our regional Singapore office! **Responsibilities**: - Oversee and lead finance partnering activities for APAC competing/emerging markets and all businesses including new businesses. - Partner with regional business heads and country managers in...
-
Senior Manager, Controlling
2 weeks ago
Singapore Delivery Hero Full timeAbout the opportunity Our Regional Finance Team is seeking a highly motivated Finance Controlling Senior Manager to oversee the Q-Commerce controllers of a portfolio of countries as well as provide value-added analysis contributing to important business decisions with key stakeholders. The Finance Controlling Senior Manager is based in the Singapore and...
-
Lead/senior Manager, Fp&a
2 weeks ago
Singapore Delivery Hero Full timeAbout the opportunity We are looking for a highly talented **Lead/Senior Manager FP&A - Q-Commerce, APAC **to join our Regional New Verticals Finance team! This role will be based in Singapore with a direct reporting line to the Finance Director, Q-Commerce & New Verticals APAC. If you are looking for a place where you can gain hands-on experience, create...
-
Manager/senior Manager, Service Delivery
6 days ago
Singapore NCS National Council of Social Service Full time**[What the role is]** Oversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s). **[What you will be working on]** **Be part of a team that**seeks**to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity.** **1....
-
Service Delivery Manager
4 weeks ago
Singapore Robert Walters Full timeGet AI-powered advice on this job and more exclusive features. This range is provided by Robert Walters. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Our client is a leading firm, seeking Service Delivery Manager with a strong foundation in data centre operations, ideally with...
-
Senior Service Delivery Manager
1 week ago
Singapore Circles.Life Full time**Job Description - Senior Service Delivery Manager** **Circles.Life is Asia's first and most successful digital telco and we are on a mission to re-imagine the mobile experience for the digital consumer and disrupt the multi-trillion-dollar industry. We launched our services in 2016 and have been rapidly gaining market share while delivering best in class...