Manager Business Development, Ground

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Responsible for achieving country growth targets of Ground Product in line with the Ground regional & global strategy.
Support country product and to provide Ground expertise on major opportunities to ensure that customer requirements are fully understood and integrated within solutions.
Support network sales to launch or extend Ground business in the country.
Collaborate with Ground country product team to develop capabilities and facilitate CEVA product synergies and upsell.
WHAT ARE YOU GOING TO DO?
Use consultative sales process based upon “needs satisfaction selling” to sell CEVA’s Ground and Rail services to assigned / targeted accounts, to exceed budget.
Schedule and conduct the number of sales calls per week as mandated. These sales calls are to be focused on target accounts, new business and retention of existing accounts and cold calling where appropriate.
Input sales activity information into CRM. This information is to be completed as directed by Ground BD Leadership in coordination with Ground Product Leadership.
Work with customer and operations staff to develop standard operating procedures and detailed customer profiles for each new and existing account.
Assist customers in their inquiry concerning status of shipments with appropriate departments or overseas offices / agents.
Prepare quotations as requested by customers and deliver them on specified date as requested for their review and analysis
Participate in biddings, fairs, exhibits and other functions which may serve as excellent business opportunities for the company
Assist in resolving customer complaints and collection of overdue accounts
Be the Voice of Customer to the operations and escalate critical resolution items that represent a risk to the business within Ground product.
Conduct regular presentations of Ground business to customers for prospection and/or market and business update.
Perform other tasks that may be assigned from time to time.
WHAT ARE WE LOOKING FOR?
Degree in business / logistics or equivalent.
Fluent in English (written and verbal)
2 - 5 years of Logistics Account Management role preferred.
Experience of working across the ground and other products in the country.
Work with customer regularly and provide solutions to them.
Account management and handling.
In-depth knowledge of local and international logistics industry.
Process driven and always seeking for continuous improvement.
Mature judgement and decision-making.
Strong interpersonal and communication skills
Ability to influence and develop relationships at local level in customer organizations.
Ability to develop highly collaborative and productive relationships internally.
Strong and entrepreneurial spirit in Ground & Rail freight.
Deep expertise in developing integrated supply chain & logistics solutions relevant in Ground & domestic interisland services.
Strong supplier contact and relationship.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.