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Customer Experience Officer

2 weeks ago

Singapore SEARCH INDEX PTE. LTD. Full time

**Call Centre / Customer Service Exp Welcome**:

- **Office Hour / 5 Days Work Week (including weekends)**:

- **CBD**

**Responsibilities**:

- Handle inbound and outbound calls
- Proper recording of conversation with customer in the call centre system
- Achieve individual and team KPIs set by the management
- Maintain a positive and helpful approach in interactions with all customers
- Any other ad-hoc duties as assigned

**Requirements**:

- Possess **Call Centre / Customer Service **experience
- Good communications and interpersonal skills
- Customer service oriented
- A good team player and able to work independently with mínimal supervision
- **Able to work on weekends (Will have some weekends off)**

Other Information:

- Working Hour: Office Hour / 5 Days Work Week (including weekends)
- Location: CBD
- Salary: Up to $3100/mth + OT + AWS + VB
- Reason for leaving each past & current employment
- Salary drawn for each past & current employment
- Expected Salary
- Earliest availability date

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076