Sales & Marketing Manager
7 days ago
**Delivery Processes & Systems**
- Manage, maintain, update and improve concept’s Ecommerce site (Website & Atlas).
- Manage, improve and maintain logistics for delivery and ecommerce sites.
- Track buyer behavior to improve online purchasing experience.
- Preparing product description tags, updating Tarte’s menu for menu changes.
**Social Media**
- Manage all aspects of day to day social media management with a focus on product sales, delivery, partnerships and events.
- Working with the operations team to take photos of new products, behind the scenes, events, partnerships, and menus for social media.
- Suggest and copywrite captions for day-to-day posts with a focus on product awareness and sales
- Manage direct messages and funnel them to the correct team member to address, this may cover topics like general enquiries, items available, order details, reservations and feedback.
- Suggest and copy write content for sales or product focused eDMs, coordinate with the creative and marketing team for publication.
- Spell check all product names and assist with product naming.
**Sales Responsibilities**
- Manage all key corporate accounts / develop new business with corporate clients.
- Enhance branding and brand awareness through sales, events and partnerships. Ensure brand identity guidelines across all outlets and areas of sales and events communications are adhered to.
- Develop and maintain a high level of product and service knowledge to facilitate the explanation of our product range to potential and existing clients.
- Work closely with the Concept in Charge and kitchen team to produce exclusive menus and products.
- Able to fit the client’s budget and requirements.
- To prepare quotations and presentation proposals for clients.
- Work with Concept in charge of negotiating all contracts with prospective clients and returning clients' customers.
- Assist in organizing photoshoots to ensure all products are represented on the eCommerce site.
- Work with the Operations Manager to improve the eCommerce site with the aim of bettering the customer ordering experience (UX) to promote and maximize sales.
- Work with Les Amis Group Marketing and Creative team to manage photoshoots, develop collaterals and packaging needed for Tarte.
- Hosting and management of prospective clients or media at Tarte.
**Events Responsibilities**
- Evaluating and critically analyzing all events following their planning, management and delivery, including seeking customer feedback.
- Preparing proposals and decks for clients and maintaining well-organized event records.
- Liaising with clients from the beginning to the end, and also attending the event to ensure that it goes smoothly.
- Responsible for all project and event budgets from the beginning to the end.
- Establish and liaise with external partners, clients, vendors, suppliers, contractors, and partners needed for events or corporate sales matters.
- Responsible for the satisfaction of corporate clients or customers by ensuring excellent customer service and quality delivery.
- Building relationships (incl. engagement with Schools) and networking.
- Developing good working relationships with partners and event organizers.
- Maintaining working relationships with internal and external partners and holding these.
- Relationships to deliver innovative and memorable events.
- Represent Tarte, Chef Cheryl and Chef Kelly at events to ensure good brand standing.
**Salary**: $4,000.00 - $4,800.00 per month
**Benefits**:
- Employee discount
- Health insurance
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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