Ships Agency Operator

7 days ago


Singapore WILHELMSEN PORT SERVICES (S) PTE. LTD. Full time

We are looking for a Ships Agency Operator to join our Ships Agency division.

In Ships Agency, we provide our customers with piece of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.

**Who you are**:
You are required to have maritime background and experience in ships agency operations.

The Ships Agency Operator will report to Ships Agency Operations Manager.

**Required experience and skills**:

- NITEC, Higher NITEC, Diploma in Maritime Business or similar discipline.
- Excellent communication skills.
- Process and system understanding.
- Self-motivated and result orientated.
- Proactive and possesses ability to anticipate issue to facilitate preventive measures.
- Able to work under pressure.
- Problem solving skills with ability to make fast and sound judgement.
- Able to effectively plan and direct an operation without compromising on safety to personnel and vessel.
- Good motivator and team leadership skills.
- Familiar with Port & local Authorities regulations, procedures and governing tariffs.

**What you will be doing**:

- Attend and board vessels as required and as directed by respective Manager.
- Responsible for the effective coordination of assigned port calls.
- Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
- Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system (WASP).
- Ensure mandatory use of WASP as reporting tool in compliance with the SOP.
- Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
- Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call.
- Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
- Ensure proactive, efficient and timely communication at all times.
- Report leads, business opportunities and relevant port updates observed to Manager.
- Monitor and record expenses that arises during vessels’ port call.
- Ensure Cash-in-Transit as per company procedure.
- Proactively follow up, check and approve supplier’s invoices.
- Ensure cost effective vessel operations.

We can offer a culture and work environment of strong leadership, career development and a job that is both challenging and stimulating.

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Ships Agency Operator.



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