Service Leaders
2 weeks ago
**Description**
Culina Bistro in Dempsey is hiring Service Leaders and Restaurant Supervisor to give a warm reception and ensure guest satisfaction at all times.
**Responsibilities**:
- Welcome guests, attending to guests arrivals and departures
- Handling guest complaints and concerns in an efficient and timely manner
- Coordinating and multi-tasking job duties in a busy bistro environment
- Understand and comply with all policies, procedures, standards, specifications, guidelines in service
- Achieve company objectives in sales, service, quality, appearance of facility cleanliness
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Manage daily reservation system together with call centre team. Keeping track of all guest needs and requirements
- Efficiently maximize seating of Dining Room and fully handles service for a section of the restaurant
- Ensure all menu (food, beverage, wine list) are in good and presentable condition
- Support safe work habits and a safe working environment at all times.
- Perform other duties as directed by the Restaurant Manager
**Requirements**:
- Food and wine knowledge an advantage
- Customer service oriented with a positive mindset
- Nice presentation and English communication skills are a must
- Good team player with a desire to learn
**Apply**:
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