
Service Leader
1 week ago
The Service Leader - Horizon Club provides guest services as well as supervision, direction and leadership in the Horizon Club in accordance with the objectives, performance and quality standards established by Shangri-La Hotels & Resorts and the hotel.
This multi-skilled role requires the Service Leader - Horizon Club to perform other additional tasks that may be assigned by HCM/AHCM
**Core Competencies**:
1. General/Technical Knowledge
2. People Management/Leadership
3. Customer Loyalty
4. Ownership
5. Operational Processes and Controls
6. Safety & Security
7. Corporate Social Responsibility
**Areas of Responsibility**:
Horizon Club
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