
Mlc L2 Support Consultant
1 week ago
**Project** Description**:
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
**Responsibilities**:
- Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team
- A team player across all sub-teams within MLC/Murex Support group
- Able to provide quality service to business users
- To develop monitoring tools/alerts to create proactive actions (eg: auto healing/recovery)
- To provide day-to-day production majorly support for the MLC, it also includes Murex/Risk users (Front office, Back-office, Finance),
- To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours (less frequent but mostly during 6am-9am period) in case of escalations from our level 1 team
- Also carry out weekend implementations for new product features when on duty week
- To develop monitoring tools/alerts to create proactive actions
- Able to take ownership of issues and follow through to closure
- To communicate effectively and work efficiently with a group of people supporting both functional/technical areas
**Skills**:
Must have
- **Requirements**:
- Knowledge and work experience on MLC modules
- Unix/Shell Scripting/Database SQL, should be hands-on.
- Good Technical & Troubleshooting skills
- Strong understanding of infrastructure and middleware technologies
- Ability to multi-task and possess good communication skills
Nice to have
- Knowledge on Murex (e-tradepad, simulation, Limits, Livebook, Mxml, Datamart etc)
- Understanding of basic Java/Object oriented programming/Microservices/SQL/Openshift/CI/CD tools (Git hub/jenkins)/Shell scripting is desirable
**Languages**:
English: C2 Proficient
**Seniority**:
Senior
**Relocation package**:
If needed, we can help you with relocation process.
Vacancy Specialization
Murex
Ref Number
VR-77429
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