Workplace Manager

2 days ago

Singapore TikTok Full time

Able to operate and manage a full spectrum of office service/daily operations for the offices in Singapore.
- Assist APAC Administration Lead on workplace management, team members management and budget management.
- Build and lead operation staff, including Operation officers, security and IFM service providers.
- Proactively monitoring, reviewing and able to streamline service policies, guidelines and regulations following the policies of headquarter and in line with the global admin team. Seeking for improvement on Admin service and able to give suggestions and plans to resolve the issues.
- User focus & relationship management. Be the partner with business leaders and assist in collecting feedback regularly from stakeholders, sharing with APAC Administration Lead and taking actions accordingly.
- Deliver quality and user concentrated services and provide proactive support to internal clients and stakeholders globally and review the performance of the services regularly for improvement.
- Manage operations on procurement, inventory management of office supplies, pantry/food, facility equipment, gifts, white goods, mail/post-operation and expense tracking and service vendor management.
- Facilitate and manage various office projects (such as office move, preparation on return to the office, seating planning, etc.) by organizing and coordinating information and requirements; planning, arranging, and meeting schedules).
- Support and collaborate in local events with other departments, manage Admin activities, team off-sites, team building, etc.
- Assist with employee onboarding and offboarding experience and workplace HSE tasks.
- Support APAC Administration Lead in coordinating and handling projects as required.
- Bachelor's degree or above in Business relevant discipline.
- Self-starter. Quick learner. Sensitive in numbers and detail-oriented.
- People management experience.
- Ability to handle tasks proactively with effectiveness and accuracy.
- Able to think ahead and collaborate effectively with a diverse range of people and job functions.
- 5 years relevant experience in office operation. Experiences in IFM industry will be a plus.
- Demonstrates proactive & professional approach to the workplace and customer service.
- Excellent communication, interpersonal and supervisory skills.
- Ability to remain energetic in a fast-paced environment
- Last but not least, a strong passion for ByteDance/TikTok mission.

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