Technical Program Manager

Technical Program Manager (Seamless Ecosystem)

With a global remit, our Technical Program Management professionals lead cross-functional product design teams to develop and introduce game-changing new products and solutions. It’s about making sure we offer customers the right features, experience, quality, schedule, cost, continuity of supply, service capability and financials. And when products and solutions are in development, it’s about driving everything from definition through to planning, development and launch across global development centers and multiple lines of business. The team is also crucial to getting shipping right. All in all, it is a fascinating and incredibly varied area.

Join us as a Technical Program Manager (Seamless Ecosystem) on our Global Software and Peripherals team in Singapore to do the best work of your career and make a profound social impact.

What you’ll achieve
As a Technical Program Manager, you will drive the development and implementation of new and exciting products and services. Working closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams, you will manage the entire lifecycle of highly complex, high risk projects. From design to delivery.
You will:

- Leads the Seamless Ecosystem core team in the Global Software and Peripherals (S&P) Product Group. The S&P Product Group includes the global Displays, Client Peripherals and Gaming lines of businesses (LOB) responsible for developing both S&P hardware and software solutions for our global customers.
- The S&P Seamless Ecosystem core team performs the critical role of ensuring harmonious integration of S&P products into the overall computing ecosystem to deliver a seamless computing experience for end users of our extensive range of product offerings.
- Represents the S&P Product Group in front end interactions with global Computing Product Group (CPG) and Experience Innovation Group (EIG) to ensure effective end-to-end planning on defined ecosystem solution programs.
- Leads cross-functional core team members to engage across different product development core teams for the global Displays, Client Peripherals and Gaming LOBs, and provides oversight on highly coordinated schedules and deliverables in tandem with CPG and EIG, to support the successful roll-out of ecosystem solutions. Cross Functional Team members can include Solution Experience Planners, Solution Architects and Validation Engineers, etc.
- Establishes clear objectives and deliverables for the Seamless Ecosystem team that are aligned to the business strategies for S&P and CPG LOBs, while supporting the overall seamless ecosystem strategic & business objectives.
- Proactively responds to risks and challenges through effective contingency planning and appropriate escalations. Manages ambiguities, tracks progress, reports status and drives necessary changes to achieve business objectives.
- Establishes strong working relationships and influences effectively at the Manager, Director, General Manager, Vice President, and Senior Vice President levels.
- Communicates clearly, accurately and concisely with required depth, and facilitate effective decision making across core teams and executive review forums
- Participates in non-product or solution cross-LOB initiatives, examples include Process Improvement projects, Digitalization Tools implementation and Resource sizing/planning.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 12-15 years of related experience in product development processes, product/solution areas and customer needs and usage
- Ability to manage cross functional teams to define the product/solution definition and requirements in a matrix global organization
- Capability to clearly communicate technical matters and build relationships with decision makers

Desirable Requirements
- Bachelor’s degree

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s n