Technical Program Manager

3 days ago

Singapore MICHAEL FAITH HR CONSULTANTS PTE. LTD. Full time

Lead end-to-end technical programs for our clients, owning timelines, deliverables, and cross-team dependencies
- Translate client technical requirement into clear specs and partner with Engineering to define solution approaches
- Run weekly technical steering meetings with strategic clients covering progress on program milestones, KPIs, incident summaries, support escalations, etc
- Translate client requirements into RFCs and coordinate across internal teams including Engineering, Support, Product
- Collect and synthesize client feedback; draft RFCs for product enhancements and guide them through our product process
- Identify technical, operational, or resourcing risks early; define mitigation plans and escalate appropriately

**Requirements**:

- Bachelor's in Computer Science, Engineering, or equivalent and 5+ years in a Technical Program Manager or equivalent role
- Proven track record managing multi-threaded, technical programs with global stakeholders and fast-moving priorities
- Exceptional at simplifying complex technical concepts for both engineering and non-technical audiences
- Comfortable translating user stories into technical RFCs
- A customer-obsessed mindset
- Skilled at defining success metrics, monitoring SLAs, and using data to guide decisions and process improvements

Ang Hui Hui, Michael Faith HR Consultants Pte. Ltd.

EA License No.: 17C8802 | EA Personnel No.: R23115878

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