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Technical Program Manager

2 weeks ago

Singapore SILICON BOX PTE. LTD. Full time

**Position Summary**

**Technical Program Manager **is responsible for overall management of customers’ technical projects and related matters.

**Key Responsibilities**
- Works with sales managers and customer service in all technical aspects of the customers’ engagements
- Provides technical support to sales team to gain market share and improve customer’s profitability status.
- Communicates new customer technology requirements to the internal teams. Communicates and manage all customer process and package roadmap strategies.
- Coordinates factory/customer technical projects and act as the point of contact for new quality/reliability programs.
- Implements change notices, resolves technical issues.
- Prepares and participate in audits and factory visits with customers. Other ad-hoc activities assigned by the management.

**Requirement**
- Min bachelor’s degree in engineering.
- Min 5 - 7 years of relevant working experience in the assembly process of the back end of semiconductor production.
- Possess good knowledge and hands-on experience in assembly processes especially in wafer-level packaging like wafer bumping, eWLB or other wafer-level Fanout Packaging.
- Knowledge on DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
- Self-driven and has excellent problem resolution and organizational skills for daily customer support and managing on-going and future programs.
- Has initiative and demonstrate excellent follow-up on active programs with multiple customers.
- Able to communicate and present effectively in small and large groups.
- Able to work independently and as a team player with customers and cross-functional teams within the organization.
- Familiarity with SAP or other ERP systems is an added advantage.
- Able and willing to travel as needed.