Customer Care Officer

2 weeks ago


Central Business District, Singapore Career Edge Asia Pte Ltd Full time

$2800 + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: CBD

**Responsibilities**
- Handle customers’ enquiries and resolve complaints
- Ensure homogenous information is communicated to customers
- Processing and follow up on customer’s spare parts order
- Check quotation documents and generate billing/invoice accordingly
- Check conditions of watch before packing
- Prepare document and watches to be dispatched out daily
- Perform administrative tasks and maintain and file records
- Support Front Desk when necessary

**Requirements**:

- Possess minimum GCE ‘O’ level qualification
- Minimum 1 years of relevant experience.
- Computer proficiency (MS Words & Excel) is necessary
- Effective communication and good interpersonal skills

**Please connect us via LinkedIn as follows for efficient messaging**:
**Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert**

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

**More Information**:
**Salary Offer **$2200-$2800


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