Customer Care Supervisor
4 days ago
Call Center Exp
- Supervisory Exp
- KPI Reporting Exp
- 5 Days, Office Hour (Ability to work on Weekend)
**Responsibilities**:
- Supervise and manage a team of officers
- Provide mentorship and counselling to officers
- Manage the tabulation of staffs’ shift allowance and OT claims
- Handle escalation, investigate and follow up on customers’ complaints and feedbacks
- Prepare reporting
- Assist to prepare and update training materials and manuals
- Assist to monitor on service recovery issues and update on any unusual service recovery issues
- Risk management
- Other ad-hoc duties as assigned
**Requirements**:
- Possess at least 1 year of Call Centre experience in supervisory capacity
- Prior experience from hospitality industry is advantageous
- Experienced in Call Centre related reporting
- Proficient in MS Office
- Self-motivated and customer service oriented
- Able to work independently with mínimal supervision
- Good communications and interpersonal skills
- Able to work on weekends
Other Information:
- Working Hour: 5 Days, Office Hour (Able to work on weekend)
- Location: CBD
- Salary: Up to $3500/mth + AWS + VB
- Reason for leaving each past & current employment
- Salary drawn for each past & current employment
- Expected Salary
- Earliest availability date
Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076
**Job Types**: Full-time, Permanent
**Salary**: $2,500.00 - $3,500.00 per month
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
-
6 Months Contract Customer Care Officer
4 days ago
Central Business District, Singapore SEARCH INDEX PTE LTD Full timeCall Centre / Customer Service Exp - No Exp Welcome - Training Provided - IMMD Role - Mon - Fri, Office Hour **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal skills - Customer...
-
Branch Supervisor
4 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** **Salary** $2,600 - $3,400 Per Month **Date Posted** 4 hours ago Additional Details **Job ID** 107174 **Job Views** 1 **Job Description**: Roles & Responsibilities - Can be an operation manager, supervisor, - Manage and supervise customer booking schedule and job assignment/appointment. -...
-
Senior Marketing Associate
4 days ago
Central Business District, Singapore M&G plc Full timeAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...
-
Senior Mentor, Student Care Centre
4 days ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $2,500 - $3,200 Per Month**Date Posted** - 4 hours agoAdditional Details **Job ID** - 107100**Job Views** - 1Roles & Responsibilities You will be assisting the Centre Supervisor for implementing and supervising all aspects of daily teaching and development activities for...
-
Ikea Tampines
4 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,800 - $3,200 Per Month **Date Posted** 4 hours ago Additional Details **Job ID** 107183 **Job Views** 1 **Job Description**: Roles & Responsibilities **Your assignment** - Implement agreed logistics actions stated by the store business plan into the goods flow...
-
HR Operations Specialist
4 days ago
Central Business District, Singapore M&G plc Full timeAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve...
-
Supervisor Logistic
4 days ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,000 - $3,500 Per Month**Date Posted** - 4 hours agoAdditional Details **Job ID** - 107109**Job Views** - 2Roles & Responsibilities - Supervise & lead a team of warehouse operators on receiving, pick & pack and cross dock activities. - Supervise all movements of cargoes in/out...
-
Subway Senior Supervisor
4 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,077 - $2,299 Per Month **Date Posted** 4 hours ago Additional Details **Job ID** 108377 **Job Views** 1 **Job Description**: Roles & Responsibilities If you are motivated, friendly, responsible and a team player, we want you! - Food preparation including bread and...
-
Coffeeshop Assistant Operations Supervisor
4 days ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,600 - $3,200 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 94177**Job Views** - 1Roles & Responsibilities .Assist company and location manager to manage coffeeshop and operational duties on site .Able to work longer hours with prolonged period of...
-
F&b Kiosk Supervisor
4 days ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,200 - $2,600 Per Month**Date Posted** - 2 hours agoAdditional Details **Job ID** - 107515**Job Views** - 1Roles & Responsibilities - The Assistant Manager will be in-charge of the day-to-day store operations with responsibilities involving sales, cashiering, staff management...