Customer Relations Officer

Call Center / Customer Service / Hospitality Exp - 5 Days Work Week including weekend **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service / hospitality experience - Good communications and interpersonal skills - Customer service...

Call Centre / Customer Service Exp - No Exp Welcome - Training Provided - IMMD Role - Mon - Fri, Office Hour **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal skills - Customer...

Call Center Exp - Supervisory Exp - KPI Reporting Exp - 5 Days, Office Hour (Ability to work on Weekend) **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and follow up on customers’ complaints...

Call Centre Exp - Customer Service / Hospitality Exp - No Exp Welcome - Training Provided - 5 Days / Able to work on Weekends / Office Hour **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days Work Week / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess Call Centre / Customer Service experience - Good communication and interpersonal skill - Customer service...

Call Center / Customer Service / Retail Sales Exp - No Exp Welcome - Training Provided - 5 Days Workweek including weekend / Office Hours Job Scope: - Attend to calls from frontline Customer Service Team - Ensure follow up on cases escalated - Perform simple investigation for case - Any other ad-hoc duties as assigned **Requirements**: - Prior experience...

LC / Letter Of Credit Exp - Shipping Documentation Exp - Able to commence work IMMD Job Scope: - Full set of import / export shipping documents based on L/C, Certificate of Origin, Customs/Insurance declaration - Monthly delivery / sales reports - Issue payment vouchers - Correspond and arrange with suppliers, overseas offices, customers and forwarding...

Refund / Claims / Accounting Exp Welcome - No Exp Welcome - Training Provided - Good in Maths **Responsibilities**: - Investigate cases pertaining to refund matter - Inform customers in cases of invalid claim / difference in claim amount - Investigate refund disagreements raised by customer - Attend to enquiries from operators pertaining to revaluation -...

**Minimum B4 in GCE ‘O’ Levels - Math**: - **Accounting / Finance / Cashiering Exp Is Advantageous** **Responsibilities**: - Authorize refund for Claim - Investigate cases pertaining to refund matters received and refund disagreements raised by customer - Inform customers in cases of invalid claim / difference in claim amount - Attend to enquiries...

Letter Of Credit / LC - Banking - Trade Finance Job Scope: - Handling finance related task including preparation of banking documentation for import / export letter of credit (L/C) and collection bills, SBLC and BG - Process daily export / collection bills to be sent to banks for negotiation / presentation - Follow up on export / collection bills...