Customer Experience Officer

4 days ago

Central Business District, Singapore SEARCH INDEX PTE LTD Full time

**Call Centre Exp**:

- **Office Hour / 5 Days Work Week (including weekends)**

**Responsibilities**:

- Handle inbound and outbound calls
- Proper recording of conversation with customer in the call centre system
- Achieve individual and team key performance indicators (KPI) set by the management
- Maintain a positive and helpful approach in interactions with all customers
- Any other ad-hoc duties as assigned

**Requirements**:

- Possess **Call Centre **experience
- **No experience are welcome to apply** and training will be provided
- Good communications and interpersonal skills
- Customer service oriented
- A good team player and able to work independently with mínimal supervision
- **Able to work on weekends (Will have some weekends off)**

Other Information:

- Working Hour: Office Hour / 5 Days Work Week including weekends
- Location: CBD
- Salary: Up to $3100/mth + OT + AWS + VB
- Reason for leaving each past & current employment
- Salary drawn for each past & current employment
- Expected Salary
- Earliest availability date

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $3,100.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Parental leave
- Professional development

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

**Experience**:

- Call Centre: 1 year (required)

Work Location: In person

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