Account Manager, Client Servicing

2 weeks ago


Outram, Singapore Triton AI Pte Ltd Full time

P&L Responsibility
- Manage key customers, identify their needs & potentials and develop growth & business opportunities
- Ownership of rates/surcharges/info requests and tender negotiations
- Respond to customers’ needs, inquiries, and complaints
- Oversee agents’ performance, set agent’s marketing objectives, and close liaison with them to achieve optimum results & revenue
- Understand the market, our products, competitors, and industry as part of feedback and learning
- Manage coordination with various departments (Trade, Billing, and Accounts)
- Adopt to CRM system

**Requirements**:

- Diploma/Degree Holders with minimum of 5-8 years of shipping experience
- Experience in key account management
- Knowledge of shipping products
- Good interpersonal and communication skills, spoken and written
- Detailed and meticulous and strong problem-solving skills
- Ability to manage and develop relationships and negotiate at different levels of a customer organization
- Creative and positive mindset
- Extrovert, like to meet people
- Self-driven and result oriented

**Benefits**:

- Permanent Role
- Basic up to $5,000 + AWS + VB (For Assistant Manager Level)
- Office Location: Central Singapore
- Must be willing to travel (SEA region), Travel expenses covered

Reg No. R2196499
Triton AI Pte Ltd
License no. 21C0661



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