Support Engineer

**Position Title**: Technical Support Engineer **Job Purpose**: The incumbent will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. He/she will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal...

As a Service Support Engineer, you will be maintaining and troubleshooting the hardware infrastructure and systems. **Responsibilities**: - Provide Field Support by carrying out Corrective Maintenance (CM) as a result of failure of the hardware and software. - Assist to restore the system to its operational condition. - Support in monitoring and maintain...

**Engineer strongly preferred to have at least 1-2 years of WOG and VIP support experience.** **Engineer will be station at MSE building (40 Scotts road) and willing to support at Waterhub (80 Toh Guan Road East)** **To be on 24x7 standby and support VIP via phone after office hour.** **- Minimum three (3) years of Desktop Support, ICT End User Computing...

**Engineer strongly preferred to have at least 2 years support experience.** **Job Location: Bedok, Singapore** Minimum three (3) years of Desktop Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background. Ability to perform advanced technical troubleshooting and problem analysis; - Ability to...

Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our...

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

Provide IT desktop support and onsite support for end-user services. - Problem identification, diagnosis and rectification for both hardware and software issues. - Support desktops, notebooks, printers and other hardware components. - Installation,re-installation, troubleshooting and reconfiguration of MS Windows, Microsoft tools such as MS Office, internet...

Dear Jobseekers, Our client is urgently looking for the below positions. Primary Purpose This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply...

Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner. - Ensures that all stakeholders are sufficiently involved in the Problem Management process. Act as project Leader facilitating weekly problem management meetings with Sr....

**Responsibilities**: - Prioritize and handle all business-as-usual (BAU) support queries from the business within agreed SLAs. - Escalate and facilitate the resolution of incidents to ensure efficient service restoration. **Requirements**: - Experience in Level 2 Production support in the banking industry. - Strong hands-on experience in COBOL, JCL,...