Senior Global Communications

6 days ago

Singapore Skyscanner Full time

The role requires a seasoned Communications & PR professional; some who is a strong and natural storyteller, a media relations expert and with the ability for knowing what stories will strike a chord amongst consumers and press. You'll be a member of the Global Communications Team that will drive telling the Skyscanner story to the world. There's a lot of noise and competition in the travel space, and you'll help us break through the crowd by identifying the most impactful channels, publications, partners, and stories that will resonate with travelers across the region.

**Key Responsibilities**:

- Contribute to the development of Global PR strategy that aligns and delivers our Global Brand position, supports our roadmap and contributes toward our brand goals.
- Lead responsibility for execution on assigned parts of the Global strategy.
- Partner on the broader PR strategy and communications goals at the Global level.
- Provide support to less experienced colleagues to enable them to be their most creative, impactful and positive selves.
- Champion the voice of our customer, our people, our partners and the press.
- Navigate proactive press relations, crisis comms, and reactive press incidents with composure, authenticity and integrity.
- Ensure we are building a steady drum of coverage that positions us in good standing.
- Partner with data stakeholders to bring our data to the masses in exciting ways that drive audience growth and coverage.
- Keep a pulse on our category and be a thought leader on our broader Communications activities and on new trends we should consider in our larger strategy.
- Be a champion of our brand values and proactively identify unique ways for us to share these values with the world.
- Partner with the marketing and finance team to think through PR measurement, value and return on investment both in the short term and long-term views.
- Develop and manage key stakeholder relationships at exec and senior levels, support at spokespersons and develop their position and narrative.
- Follow cultural and societal trends impacting our audiences and the world at large to support Skyscanner in proactively developing our external position, narrative and communication plan on such topics. Partner on providing understanding and our position to our internal and partner audiences.

**Skills/Experience**:

- Significant Communications & PR experience, preferably in a Global role or a sizeable regional role.
- Proven track record of contributing to the development and execution of strategies for Global Communications & PR teams that drive impact and build brand awareness.
- Experience of analytics and reporting to drive ideation and decision making
- Experience in dealing with cultural and societal issues or trends, developing a position and executing an external communications plan.
- Experience of supporting and coaching less experienced professionals to be performance driven and culture catalysts within the Marketing organization
- Experience working with agencies, consultants and freelances to augment in-house resources to drive efficiencies.
- Exceptional story-teller and passion for consumer tech and the travel industry.

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