Alibaba Cloud-senior Manager, Channel Business Development

**Basic Infomation**

Department:
Alibaba Group

Degree:
Bachelor

Work Experience:
10 year

1. Client Relationship Development and Business Opportunity Development Focus on Key Accounts in the telecom industry to build trust, identify requirements, and create business opportunities in global market. Establish long-term and sustainable relationships with clients by enhancing service and business collaboration, thereby improving their experience and promoting resource utilization. Regularly connect with current and potential clients to stay informed about their business plans, budgets, supplier situations, organizational structures, and technological environments. Identify the client decision-making chain, maintain strong relationships with key decision-makers, and establish long-term business and technical relationships with client CXOs or CXO-Ds to gain critical support in collaborations. 2. Product and Technical Value Communication Leverage an understanding of clients’ industries and business backgrounds to help them comprehend the technical value of Alibaba Cloud products. Be independent and capable of presenting Alibaba Cloud's values and solutions to clients; with support from SA, explain solutions tailored to client business scenarios, clearly communicating the competitiveness of Alibaba Cloud’s offerings and the business value they can create for clients. 3. Driving Decision-Making and Business Opportunity Conversion Facilitate quick decision-making from clients through effective resource integration and operations, encouraging the adoption and ongoing use of Alibaba Cloud products and technical solutions, continuously creating value for clients. Utilize a range of sales strategies, including communication influence and business quotations, to convert opportunities, achieve performance targets, and realize win-win outcomes with clients. Address issues affecting client experience encountered during product use by pushing for internal resolutions, driving improvements in internal product solutions and processes. 4. Business Support Provide comprehensive business support throughout the client lifecycle, integrating resources to ensure project implementation and promptly addressing product usage issues. Promote rapid iteration of Alibaba Cloud products on the client side, supporting the achievement of clients' technical objectives. 5. Having an experience to set up a team from 0-1 in APAC region.

**Position Requirement**

Over 8 years of experience in the telecom industry, at least 5 years team management experiences, with a strong background in client management. Familiarity with key clients and experience collaborating with or working at these top clients in international market. Experienced in managing complex projects that require cross-functional and cross-departmental collaboration. Ability to independently engage with high-level clients such as CEOs and CIOs, facilitating effective business and technical discussions to influence and accelerate decision-making. Guide and assist team members in project negotiations, driving collaborative discussions and influencing negotiation outcomes through the decision-making chain. Provide insights based on niche market analysis to understand client needs, thoroughly assess client strategies, businesses, and technologies, and offer forward-looking industry solutions. Knowledge of mainstream architectural design methods in the industry, able to address common technical architecture questions from partners and clients. Effective and mature communication skills. Able to lead the client conversation in technical and commercial presentations. Language proficiency in English is required. Proficiency in speaking and listening in Mandarin Chinese is also essential, as the role will involve collaboration with the counterpart team in China.